Senior Engineering Manager, Account Management Platform - ThousandEyes

Cisco Systems, Inc.•San Francisco, CA

38d

About The Position

As a Senior Engineering Leader within ThousandEyes, you will spearhead the growth and leadership of a high-performing team dedicated to powering account management platform capabilities. Your team will own and innovate key systems including user management, authorization, role-based access control (RBAC), auditing, trial lifecycle management, and essential internal tools that empower ThousandEyes personnel. In this pivotal role, you will drive major cross-functional initiatives that extend beyond ThousandEyes, influencing multiple Cisco business units and shaping the future of platform services at scale. Your leadership will be instrumental in delivering secure, scalable, and reliable platform solutions that underpin business success and operational excellence.

Requirements

Developed a team of 4 - 8 engineers, and have 4+ years of software engineering management experience
Strong communicate needs with a diverse set of collaborators including technical and non-technical personnel
Provide deep technical vision for your team and ensure consistent delivery on objectives
Have experience formulating a team's technical strategy and roadmap; you've collaborated and partnered optimally with several other teams to complete shared goals
5+ years hands on experience building enterprise software products, especially those that use distributed system architectures

Nice To Haves

Built products, and have successfully taken significant improvements and features from inception to production
Understand how to balance tactical needs with strategic growth and quality-based initiatives that can span multiple quarters
Are a strong proponent of Agile software methodologies, such as Scrum, and engineering principles such as Test Driven Development

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses