Senior Engineer, SAP Order to Cash

Cardinal Health

About The Position

What Application Development & Maintenance contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. Responsibilities Execution and management of the Order to Cash functionality that supports the Pharma business segment. Responsible for IT Controls, SOX compliance, and Audit findings in OTC functional areas of SAP Pharma platform. Lead in IT, service delivery, strategy alignment to drive tactical solutions and stakeholder management. Overall solution ownership of Incidents, defects, enhancements, and new build for OTC. Keeping up with emerging technologies and changes in business processes. Closely follows the strategic direction set by the segment and executes on priority goals. Completing effort estimates, preparing proposals, and collaborating with functional partners to deliver solutions for value-add business functions. Driving end-user satisfaction by using specific metrics. Influencing internal and external clients to leverage out of the box solutions and reducing customizations. Planning, monitoring, organizing, and overseeing projects. Attract, retain, and develop talent. Maintain strategic relationships with all key stakeholders. Customer focused and deep understanding of business needs. Identifying synergies and optimization areas within the domain and manage the execution. Provide leadership and direction to the teams during problem solving and crisis management. Collaborating with other process tower leaders (PTP, SCE, RTR, R&I, and non-SAP systems) to ensure a cohesive solution without impacting cross functional and downstream processes or applications. Responsible for preparing and conducting prioritization meetings (for enhancements and defects) with the OTC functional partners. Ensure all critical OTC processes are properly monitored and alerted; and automate recurrent incidents. Responsible for leading, coaching, and cross training a team of SD functional consultants. Closely work with infrastructure teams to ensure a reliable and stable operations. Complies and enforce adoption of Solution discover, documentation, Hypercare and build-to-run transition to our support partners. Supports the Pharma ordering channels integration with SAP and associated application. Responsible for the KPI's and BPM metrics that support current and future Pharma business units on SAP

Requirements

8-12 years of experience, preferred
Bachelor's degree in related field, or equivalent work experience, preferred
Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
Participates in the development of policies and procedures to achieve specific goals
Recommends new practices, processes, metrics, or models
Works on or may lead complex projects of large scope
Projects may have significant and long-term impact
Provides solutions which may set precedent
Independently determines method for completion of new projects
Receives guidance on overall project objectives
Acts as a mentor to less experienced colleagues

Responsibilities

Execution and management of the Order to Cash functionality that supports the Pharma business segment.
Responsible for IT Controls, SOX compliance, and Audit findings in OTC functional areas of SAP Pharma platform.
Lead in IT, service delivery, strategy alignment to drive tactical solutions and stakeholder management.
Overall solution ownership of Incidents, defects, enhancements, and new build for OTC.
Keeping up with emerging technologies and changes in business processes.
Closely follows the strategic direction set by the segment and executes on priority goals.
Completing effort estimates, preparing proposals, and collaborating with functional partners to deliver solutions for value-add business functions.
Driving end-user satisfaction by using specific metrics.
Influencing internal and external clients to leverage out of the box solutions and reducing customizations.
Planning, monitoring, organizing, and overseeing projects.
Attract, retain, and develop talent.
Maintain strategic relationships with all key stakeholders.
Customer focused and deep understanding of business needs.
Identifying synergies and optimization areas within the domain and manage the execution.
Provide leadership and direction to the teams during problem solving and crisis management.
Collaborating with other process tower leaders (PTP, SCE, RTR, R&I, and non-SAP systems) to ensure a cohesive solution without impacting cross functional and downstream processes or applications.
Responsible for preparing and conducting prioritization meetings (for enhancements and defects) with the OTC functional partners.
Ensure all critical OTC processes are properly monitored and alerted; and automate recurrent incidents.
Responsible for leading, coaching, and cross training a team of SD functional consultants.
Closely work with infrastructure teams to ensure a reliable and stable operations.
Complies and enforce adoption of Solution discover, documentation, Hypercare and build-to-run transition to our support partners.
Supports the Pharma ordering channels integration with SAP and associated application.
Responsible for the KPI's and BPM metrics that support current and future Pharma business units on SAP