Senior Engagement Manager

Seismic

2d

About The Position

Seismic, the global leader in sales enablement technology, is looking for a highly skilled Senior Engagement Manager to join our team. With a focus on driving client success and expanding the impact of Seismic’s platform, you will play a key role in managing and executing strategic engagements with our enterprise clients.
In this role, you will be responsible for developing strong relationships with key stakeholders, guiding clients through the entire customer journey, and helping build roadmaps that drive adoption, satisfaction, and measurable business outcomes through the support of services.

Requirements

• Minimum of 7 years of industry experience in consulting program management and/or customer success leadership
• Understanding of enterprise SaaS business and implementation models and process
• Understanding of sales enablement business dynamics and skillset to develop customer sponsorships and build confidence in Seismic’s product and consulting team
• Ability to understand a client’s business case for purchasing a software platform, consult on solution approach and oversee implementation and delivery of work product
• Knowledge of data systems and structures
• Experience with all aspects of the Seismic platform
• Bachelor’s Degree required, with a preference for technical, engineering and CS backgrounds

Responsibilities

• Develop and implement Services plan and vision to achieve targets and expand customer use cases
• Conduct thorough needs assessments to understand clients’ requirements and challenges
• Forecasting and managing $3-4M in annual Services bookings
• Prepare weekly review of pipeline progress and new opportunities to further develop
• Partner with other members of GTM such as CS and Sales for visibility into pipeline and potential Services opportunities
• Cultivate strong relationships with key decision makers and influencers within customer and prospective organizations
• Provide ongoing support and guidance to clients throughout the sales process for how to execute with Seismic Services most effectively

Benefits

• At Seismic, we’re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page.
• We are committed to fair and equitable compensation practices.Seismic's annual base salary range for this position will vary based on applicant's location, experience, job level, skills, and abilities as well as internal equity and alignment market data. The range listed below is the minimum to the maximum of our target hiring range. Seismic's salary range for this position is: USD $93,000.00/Yr. - USD $127,900.00/Yr.This position is also eligible to participate in Seismic's incentive plans in addition to base salary. The actual incentive amount will very and will be subject to the terms and conditions set in the applicable incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level