Senior Donor Experience Manager, Events

California Academy Of Sciences•San Francisco, CA

6d•$82,202 - $88,982•Onsite

About The Position

The Senior Donor Events Manager oversees and leads the execution of both small and large-scale events including event logistics, donor cultivation, budgeting, and marketing while working closely with the Donor Events team within the Advancement department to raise critical funds for the California Academy of Sciences. Reporting to the Senior Associate Director of Donor Experience, Events, the Donor Experience Manager, Events is responsible for all aspects of their portfolio of Eastwood Associate, Academy Adventures, and Donor Stewardship events. The Donor Experience Manager, Events will also guide key aspects of the Academy's broader roster of donor events, including two fundraising events: Big Bang Gala and SuperNatural Halloween.

Requirements

Minimum five years of progressive experience in leading special events, development, marketing, or transferable experience from the corporate sales/business sector required.
Proven success at managing events.
Frequent nights and weekend availability are required.
Passion for events/event production with a sense of humor, strong work ethic, and willingness to get the job done.
Ability to work both independently and as a team member.
Superior written, verbal, and interpersonal communication skills to foster a collaborative and cooperative work environment and maintain good working relations at all organizational levels.
Excellent writing and proofreading skills.
Able to maintain the confidentiality of sensitive information and use good judgment.
Must possess a calm demeanor, especially under pressure.
Demonstrated experience in MS Office products and Google suite, proficiency in Tessitura software is desirable.

Nice To Haves

Experience working within complex, multi-layered organizations is a plus.
Demonstrated database experience, particularly Tessitura, is a plus.
Experience with managing volunteers and membership programs is a plus.

Responsibilities

Plan and manage a wide range of donor events, including the Academy's two major fundraising events (Big Bang Gala and SuperNatural Halloween), as well as cocktail receptions, dinners, meetings, tours, salons, and other donor stewardship events. Responsibilities span from large-scale events of up to 3,000 attendees to intimate gatherings of fewer than 50 participants.
Independently lead all events for the Eastwood Associates legacy giving program, Friends Circle, as well as other assigned donor stewardship events. Collaborate and assist with additional Advancement events, as needed.
Design innovative event programs that engage donors and align them with the Academy's mission.
Proactively collaborate with diverse vendors and partners, and deliver programming that expands perspectives across all events.
Staff events (some evenings and weekends), including fundraising events, which may fall outside of normal business hours, including Academy Day (April), Big Bang gala (April), and SuperNatural (October).
Manage creative asset requests, updates, and receivables as the primary point of contact with Creative Studios for large fundraising events and sponsor fulfillment.
Strategize on marketing and communications for guest solicitation and stewardship, liaising with Creative Studios, Email Marketing, Marketing, Digital Engagement, and other internal teams.
Maintain budgets for fundraising events, including expense allocation, revenue streams, and invoice processing.
Oversee event vendor and partner contracting, liaising between the Academy's legal department and internal/external event vendors.
Prepare direct mailings for fundraising events, ensuring lists include strategic audience segmentation, are up-to-date, and are reconciled across communication pieces.
Request, produce, and circulate donor audience lists for all stewardship events.
Manage and update event webpages, create and implement event registration pages in GoFundMe Pro, write event copy, and collaborate on communications timelines for all events.
Respond to fundraising and donor stewardship event email/phone inquiries.
Create and manage elevated event listings in Tessitura (CRM) to keep all event records updated.
Track donor engagement and event attendance in Tessitura and GoFundMe Pro (Event Platform) to keep donor records updated.
Utilize donor management tools, including internal and external resources, to research donors and prospects, recording a summary of findings into the Tessitura donor database.
Perform other job-related duties as assigned.