Donor Relations and Events Manager

Hope and Healing Survivor Resource Center•Akron, OH

About The Position

Donor Relations & Events Manager coordinates fundraising events, donor stewardship activities, corporate volunteer engagement, website content updates, and supporter communications that strengthen relationships with individual and corporate partners. The role manages event planning, donor communications, sponsorship coordination, volunteer group experiences, and CRM tracking to support annual fundraising and engagement goals. This position also supervises the Client Services & Administration Coordinator, ensuring alignment between front desk operations, volunteer and in-kind donation coordination, and donor and event activities.

Requirements

Bachelor’s degree in nonprofit management, communications, business, public administration, or related field preferred.
2-4 years of experience in nonprofit fundraising, events, volunteer coordination, or related field.
Strong organizational and project coordination skills.
Maintain valid Ohio driver’s license and ability to meet agency requirements for driving insurability.
Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Investigations and Federal Bureau of Investigations).
Strong project management and event coordination skills.
Excellent written and verbal communication skills, with the ability to engage diverse stakeholders.
Ability to manage multiple priorities and deadlines in a fast-paced, mission-driven environment.
Proficiency in CRM databases and basic website content management systems.
Ability to work occasional evenings and weekends for events or volunteer groups.

Nice To Haves

Prior supervisory or team coordination experience preferred.
Familiarity with website content management systems (WordPress or similar) preferred.

Responsibilities

Plan and coordinate all fundraising events, including logistics, timelines, vendors, and materials.
Support and track event sponsorship outreach and fulfillment in collaboration with the CDO.
Coordinate event budgets, registration systems, revenue tracking, and communication.
Coordinate donor stewardship activities including meetings, tours, acknowledgments, recognition, and communications.
Maintain donor database (CRM) records including gifts, interactions, event participation, volunteer engagement, and corporate involvement.
Track donor engagement and movement through the cultivation pipeline, including event participants, volunteers, and corporate partners transitioning to donors or sponsors.
Coordinate logistics for annual appeals, campaigns, and donor communications.
Assist in preparing donor impact stories and materials.
Maintain and update website content for the agency.
Coordinate with Outreach staff or external vendors on outreach and marketing materials.
Support social media and promotional content for fundraising initiatives.
Ensure consistent branding across donor, volunteer, website, and event materials.
Coordinate corporate and community volunteer group opportunities in partnership with program and shelter staff.
Supervise volunteer participation, corporate engagement, and in-kind contributions.
Adheres to Service Excellence standards.
Represents Hope & Healing at events, volunteer activities, and community engagements.
Ability to work across departments to meet the position’s goals and support agency’s mission/
Complies with agency policies, CARF standards, and federal/state requirements.
Performs other duties as assigned.