About The Position

The Senior District Manager provides strategic leadership and operational oversight for multiple districts within their region, ensuring alignment with Wingstop’s long-term business objectives. This role is critical in driving operational excellence, developing high-performing District Managers and General Managers, and ensuring all restaurants consistently deliver exceptional guest experiences, strong financial performance, and full compliance with company standards and regulatory requirements. The Sr. DM serves as a key link between field operations and senior leadership, championing company culture while scaling best practices across the organization.

Requirements

  • High School Diploma or GED required; Bachelor’s Degree preferred
  • Must be 18 years of age or older
  • Proficient in Microsoft Office (Word, Excel, Outlook) and adaptable to new systems
  • Minimum of 7–10+ years of food service, retail, or restaurant leadership experience, with multi-unit oversight
  • Proven success managing multiple districts or large regions
  • Strong financial acumen with expertise in P&L analysis and business planning
  • Demonstrated ability to lead leaders and build high-performing teams
  • Deep knowledge of labor laws and compliance standards
  • Excellent communication, coaching, and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • High level of initiative, accountability, and strategic thinking
  • Passion for hospitality and delivering exceptional guest experiences
  • Ability to work a flexible schedule

Responsibilities

  • Lead, coach, and develop District Managers to drive performance, accountability, and succession planning across multiple markets
  • Build a strong leadership pipeline by mentoring high-potential talent and ensuring readiness for future roles
  • Partner with District Managers and General Managers to create and execute business and people development plans
  • Provide guidance on employee relations, including progressive discipline, terminations, and conflict resolution Foster a culture of respect, recognition, and accountability that reflects Wingstop’s brand values
  • Oversee recruiting strategies to ensure restaurants are staffed with high-quality talent at all levels
  • Ensure effective onboarding, training, and ongoing development programs are consistently executed
  • Ensure all restaurants meet or exceed company standards for food quality, service, cleanliness, and safety
  • Drive consistency across districts by implementing and reinforcing operational processes and best practices
  • Monitor compliance with all local, state, and federal regulations, including OSHA guidelines
  • Partner with Facilities and Operations teams to maintain restaurants to company standards
  • Utilize company tools and resources to coach and develop high-performing teams
  • Ensure clear and consistent communication flows from senior leadership through District Managers to all restaurant team members
  • Own regional financial performance, including sales growth, profitability, and cost control across multiple districts
  • Analyze P&L statements, identify trends, and implement strategies to improve performance Partner with District Managers to develop and execute business plans that drive revenue and profitability
  • Monitor and optimize labor, food costs, and operating expenses to meet or exceed company targets
  • Set aggressive but achievable goals aligned with company objectives
  • Translate company initiatives into actionable plans across districts
  • Identify opportunities for operational improvements and scalability
  • Lead cross-functional collaboration with Restaurant Support Center teams
  • Drive continuous improvement through data analysis, field insights, and performance metrics
  • Act as a brand ambassador, reinforcing Wingstop’s mission to serve the world flavor

Benefits

  • Unlimited paid time off for exempt employees
  • One paid volunteer day of your choice
  • Competitive bonus structure for eligible roles
  • Team member stock purchase plan
  • Health savings or flexible spending account options
  • 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
  • Comprehensive medical, dental, and vision benefits
  • Basic life and AD&D insurance provided
  • Pet insurance
  • Education Assistance
  • Wellness reimbursement program
  • Paid maternity and paternity leave
  • Lunch provided every Tuesday and Thursday in office
  • Discount on Wingstop gift cards
  • Onsite game room

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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