Senior Director Surgical Services

Scotland Health Care System in Laurinburg, North Carolina•Laurinburg, NC

1d•Onsite

About The Position

Leadership 1.Adheres to ANA Nursing Administrations professional standards and regulations and AORN guidelines for perioperative practice. 2.Accepts organizational accountability for services provided to recipients. 3.Selects employees and promotes development through performance evaluation, identification of mutual goals and educational opportunities that enhance and encourage continued professional growth. 4.Utilizes transformational leadership in partnership with employees to develop goals and objectives consistent with organizational mission and philosophy. 5.Assesses impact of plans and strategies to address such issues as ethnic, cultural and diversity changes in population, political and social influences, financial and economic issues, the aging of society and demographic trends, ethical issues related to health care and environmental influences on health. 6.Guides strategic planning within service lines and participates in strategic planning at the service line/facility and system level. 7.Works cooperatively with other disciplines, serving as a liaison with other departments for problem solving, relationship building, and execution. Assures effective communication occurs between disciplines, programs, and administration. Structure / Environment 1.Participates in nursing and organizational policy formulation and decision-making involving staff, such as shared governance. 2.Utilizes knowledge of Nurse Practice Act, regulatory agency requirements, current nursing theory, research, practice, and principles of management to guide practice. 3.Coordinates nursing care with other healthcare disciplines and assists in integrating services across the continuum of health care. 4.Advocates for a work environment that minimizes work related illness and injury. 5.Understands and complies with state and federal laws concerning the health care services and practice they manage and complying with all facility regulations and policies. 6.Functions as a member of the Nursing Administrative team to accomplish the goals and objectives of the service lines as well as Scotland Health Care System. 7.Assures that resource allocations are based on identified needs and current nursing benchmarking measures 8.Assumes oversight for staffing and scheduling personnel considering scope of practice, competencies, patient needs, and complexity of care. 9.Participates in the strategic planning structures and processes with administration, medical staff, and clinical leaders. 10.Assures that appropriate two-way communication occurs with management and patient care staff related to service line operations. 11.Directs oversight functions responsible for compliance with regulatory, accrediting, and 3rd party payer regulations and standards. 12.Exhibits creativity and flexibility in current role which allows for easy transition to respond to emerging problems, changes in practice or demand in the health care market. Patient Experience and Quality 1.Promotes care delivery with respect for individual’s rights and preferences. 2.Evaluates the quality and appropriateness of health care. 3.Evaluates and mentors a family / patient centered care environment to involve a holistic approach to be across the continuum by involving patient / family in decision making and to evaluate the effectiveness of patient and family education and resources. 4.Uses a system-based approach to participate in the coordination of services and programs promoting integrated operations that evolves in response to rapid changes in health care. 5.Utilizes knowledge of Clinical Information Systems to facilitate process improvement and patient safety initiatives. 6.Leads the development, implementation, and continuous improvement of a professional practice model that meets or excels customer / client expectations by evaluation and assessment of patient satisfaction surveys and clinical outcome measures. 7.Demonstrates expertise in the planning implementation and evaluation of projects, services and policies and procedures to assure ongoing performance improvement. 8.Integrates evidence and research findings into practice. 9.Demonstrates respect for diversity in all interactions as reflected in such behaviors as cultural, ethnic and generational sensitivity. 10.Assures the development and implementation of an effective, ongoing program to measure, assess, and improve the quality of care, treatment, and services delivered. 11.Through collaboration leads and mentors a multidisciplinary work force which provides clinically competent efficient and compassionate care and services in a professionally ever-changing work environment. 12.Establishes and continuously improves communication transfers between clinical professionals as well as evaluating and nurturing the working relationships between physicians and nurses. 13.Reports any injuries or safety hazards, and takes corrective action as quickly as possible. Teammate Engagement 1.Participates in the recruitment, selection, and retention of personnel, including staff representative of the population diversity. 2.Leads the implementation and change created by units and service lines, based on AORN guidelines that encourage staff partnership in directing the delivery of care at the bedside and leading positive change within the organization. 3.Assures appropriate orientation for new staff and assists in evaluating staff development and progress. 4.Encourages staff members to attain education, credentialing, and continuing professional development. 5.Promotes shared accountability for professional practice. 6.Provides guidance and supervision of personnel, and evaluates performance in a fair and transparent manner. 7.Creates a supportive environment with sufficient resources for nursing research, scholarly inquiry and the generation of knowledge. 8.Encourages an open forum of communication with staff, allowing ample opportunities to discuss issues and seek guidance. Transformative Operations 1.Directs the fiscal oversight of allocated resources for current and future projections to insure efficient and effective utilization of business units. Responsible for the annual operating budget. 2.Demonstrates expertise in realigning staff and other resources to respond to service demands without compromising the overall clinical effectiveness of the care provided. 3.Demonstrates knowledge of daily operations of division. Provides status information to the Chief Nurse Executive as appropriate related to operations and problems. 4.Maintains current knowledge base related to reimbursement guidelines and strategies with goal of structuring business to provide for optimal reimbursement and maximum return on operation margin. 5.Supports organizational community service initiatives consistent with core values, goals, and objectives. 15% Job Standards 1.Develops and implements department goals, objectives, policies and procedures that guide and support the provision of services for department operations. Motivates staff to accept and practice the policies, procedures, goals, and objectives. •Annually reviews & revises, as necessary, department policy manuals. 2.Responsible for all aspects of the management of the department including: •Interviewing, selecting, orienting, evaluating, and terminating staff •Planning for the professional development of staff •Assisting in development and completion of annual goals •Ensuring staff (and self) complete annual employee health requirements and annual mandatory education •Recommends a sufficient number of qualified and competent persons to provide care/services •Monitors staffing needs and utilization of assigned areas and directs any appropriate alteration •Communicates schedule and/or any alterations to staff •Demonstrates good organizational skills in the preparation of daily work schedules and the assignment of duties and responsibilities to staff members •Involves associates in decision making 3.Maintains positive physician relationships as observed from physician comments, informal observation of problem-solving with physicians, and feedback from Medical Director (as applicable): •Communicates activities, programs, issues to physician/physician offices as applicable •Acts as liaison between medical community and department 4.Demonstrates effective leadership throughout the organization as evidenced by: •Responds positively to changing circumstances so as to maximize the opportunity or minimize the problem •Always acts decisively and takes effective action •Works harmoniously with others and shares information appropriately and in a timely manner •Completes staff assignments in a timely, thorough and appropriately detailed manner 5.Maintains Teammate relations as evidenced by: •Conducting performance appraisals according to established guidelines •Submitting all required human resources paperwork (i.e., disciplinary forms, change of status, etc.) to the appropriate parties in accordance with policy •Conducting staff meetings on a monthly basis •Updating performance standards and job descriptions as needed •Dealing with disciplinary matters according to policy •Maintaining positive teammate relations within the department as observed from teammate comments, informal operations of dealing with teammate relations issues and feedback from the Human Resources Department •As appropriate, recognizes and rewards staff for outstanding efforts of performance and behavior through established mechanisms, i.e., TEAM Spirit Program, Scotland Way in Action,etc. 6.Maintains The Joint Commission accreditation and all applicable licensure/regulatory requirements for the department as evidenced by: •Demonstrating knowledge of, adhering to, and promoting hospital and department safety regulations, disaster plans, emergency codes, infection control policies, fire safety regulations, and hazardous materials disposal •Ensuring full compliance with Employee Health and Infection Control program including annual surveillance program •Accepting responsibility for the care and maintenance of System equipment •Maintaining current knowledge of legal issues that may impact department •Supporting efforts to ensure corporate compliance 7.Integrates the department/service into the System’s primary functions as evidenced by: •Organizing, planning, and directing department’s functions and activities to comply with the long and short term goals and hospital philosophy and policy •Designing, implementing, and evaluating appropriate programs as requested by Administration •Maintaining productive and constructive working relationships with other departments •Keeping abreast of knowledge and standards as related to the department/service 8.Maintains performance improvement and customer satisfaction programs as appropriate as evidenced by: •Establishing a performance improvement program which monitors important aspects, identifies problems, implement changes, and evaluates effectiveness of action taken •Working with other departments to monitor process and functions to continually improve services •Supporting and serving as a role model for customer relations and performance improvement program •Promoting positive relations and displaying harmonious relationships and favorable attitudes toward patients, visitors, and health care providers as exhibited by an absence of customer complaints and/or by Administrative observation •Represents the department at various internal and external meetings, committees, and/or organizations as appropriate 9.Develops departmental operating and capital budget •Ensures the department operates within budget •Monitors overtime utilization and FTE levels and makes adjustments as appropriate or as directed •Responds to responsibility reports on time to ensure ongoing control of budgets •Monitors operating expenses per statistic (as appropriate) and makes adjustments as appropriate or as directed •Monitors department specific indicators and makes adjustments as appropriate or as directed 10.Responsible for professional development as evidenced by: •Attendance at inservice and continuing education programs •Reporting new information gained through workshops or individual study to peer group and/or department •Establishes professional development goals •Maintains active membership in professional organization Careers At Scotland Health Care System, we’re proud to employ a team of dedicated professionals who embody the Scotland Way. Founded in 1946, Scotland Health Care System is a community-owned, not-for-profit organization serving Laurinburg, North Carolina. Our mission is simple yet powerful: to deliver safe, high-quality, compassionate, and sustainable health care to everyone in need. We offer a full spectrum of services—including inpatient, outpatient, and emergency care—along with specialized programs in cancer treatment, cardiac care, surgical services, and women’s health. Our culture is built on caring—for our patients and for our people. We believe that when we take exceptional care of our employees, they can provide exceptional care to our communities. That’s why we offer: Competitive compensation Family-friendly benefits including Paid Parental Leave and On-Site Childcare Flexible scheduling Exclusive savings programs Career growth and advancement opportunities If you’re looking for more than just a job—if you want a meaningful career where you can make a difference—Scotland Health Care System is the place for you. Join our team today! Scotland Health Care System in Laurinburg, North Carolina is proud to be the community's health care system. We are a community owned and controlled not-for-profit organization that includes Scotland Memorial Hospital, Scotland Physicians Network with sixteen medical practices, Scotland Regional Hospice (formerly Hospice of Scotland County), Scotland Family Counseling Center, and Scotland Memorial Foundation. Here at Scotland Health Care System, we understand that healthcare is evolving. Advances in medicine and strides in technology are providing local communities access to better healthcare. It is our desire to provide you the best care possible. Our staff will be here to help you and your loved ones when the need arises. Our Beliefs About Our Future: To successfully accomplish our Mission and Vision our transformation must include creative and innovative changes in what we do and how we do it. We must change from a hospital and provider-centric model to a patient-centered, ambulatory model. There will be a continued focus on moving the industry to an increasingly ambulatory based delivery model focused on the health of the individual patient and the overall health of the population we serve. New payment models will incent us to better coordinate our patient’s care along the continuum of services. This includes both how our patients are treated and how their treatment information flows. New partners, arrangements, and competitors will emerge for us as a result of the new treatment and payment models. We will be strategically advantaged by coordinating access to a comprehensive continuum of care. Patients and their families will behave more like Consumers, expecting more Value, Convenience, and Access, in addition to caring and compassionate Service. Limited opportunities to pursue Smart Growth will necessitate us focusing our strategic efforts and resource allocation decisions.

Requirements

Knowledge Of Healthcare Systems For Lean Process Improvement.
Current NC or Multi State RN Licensure

Responsibilities

Adheres to ANA Nursing Administrations professional standards and regulations and AORN guidelines for perioperative practice.
Accepts organizational accountability for services provided to recipients.
Selects employees and promotes development through performance evaluation, identification of mutual goals and educational opportunities that enhance and encourage continued professional growth.
Utilizes transformational leadership in partnership with employees to develop goals and objectives consistent with organizational mission and philosophy.
Assesses impact of plans and strategies to address such issues as ethnic, cultural and diversity changes in population, political and social influences, financial and economic issues, the aging of society and demographic trends, ethical issues related to health care and environmental influences on health.
Guides strategic planning within service lines and participates in strategic planning at the service line/facility and system level.
Works cooperatively with other disciplines, serving as a liaison with other departments for problem solving, relationship building, and execution.
Assures effective communication occurs between disciplines, programs, and administration.
Participates in nursing and organizational policy formulation and decision-making involving staff, such as shared governance.
Utilizes knowledge of Nurse Practice Act, regulatory agency requirements, current nursing theory, research, practice, and principles of management to guide practice.
Coordinates nursing care with other healthcare disciplines and assists in integrating services across the continuum of health care.
Advocates for a work environment that minimizes work related illness and injury.
Understands and complies with state and federal laws concerning the health care services and practice they manage and complying with all facility regulations and policies.
Functions as a member of the Nursing Administrative team to accomplish the goals and objectives of the service lines as well as Scotland Health Care System.
Assures that resource allocations are based on identified needs and current nursing benchmarking measures
Assumes oversight for staffing and scheduling personnel considering scope of practice, competencies, patient needs, and complexity of care.
Participates in the strategic planning structures and processes with administration, medical staff, and clinical leaders.
Assures that appropriate two-way communication occurs with management and patient care staff related to service line operations.
Directs oversight functions responsible for compliance with regulatory, accrediting, and 3rd party payer regulations and standards.
Exhibits creativity and flexibility in current role which allows for easy transition to respond to emerging problems, changes in practice or demand in the health care market.
Promotes care delivery with respect for individual’s rights and preferences.
Evaluates the quality and appropriateness of health care.
Evaluates and mentors a family / patient centered care environment to involve a holistic approach to be across the continuum by involving patient / family in decision making and to evaluate the effectiveness of patient and family education and resources.
Uses a system-based approach to participate in the coordination of services and programs promoting integrated operations that evolves in response to rapid changes in health care.
Utilizes knowledge of Clinical Information Systems to facilitate process improvement and patient safety initiatives.
Leads the development, implementation, and continuous improvement of a professional practice model that meets or excels customer / client expectations by evaluation and assessment of patient satisfaction surveys and clinical outcome measures.
Demonstrates expertise in the planning implementation and evaluation of projects, services and policies and procedures to assure ongoing performance improvement.
Integrates evidence and research findings into practice.
Demonstrates respect for diversity in all interactions as reflected in such behaviors as cultural, ethnic and generational sensitivity.
Assures the development and implementation of an effective, ongoing program to measure, assess, and improve the quality of care, treatment, and services delivered.
Through collaboration leads and mentors a multidisciplinary work force which provides clinically competent efficient and compassionate care and services in a professionally ever-changing work environment.
Establishes and continuously improves communication transfers between clinical professionals as well as evaluating and nurturing the working relationships between physicians and nurses.
Reports any injuries or safety hazards, and takes corrective action as quickly as possible.
Participates in the recruitment, selection, and retention of personnel, including staff representative of the population diversity.
Leads the implementation and change created by units and service lines, based on AORN guidelines that encourage staff partnership in directing the delivery of care at the bedside and leading positive change within the organization.
Assures appropriate orientation for new staff and assists in evaluating staff development and progress.
Encourages staff members to attain education, credentialing, and continuing professional development.
Promotes shared accountability for professional practice.
Provides guidance and supervision of personnel, and evaluates performance in a fair and transparent manner.
Creates a supportive environment with sufficient resources for nursing research, scholarly inquiry and the generation of knowledge.
Encourages an open forum of communication with staff, allowing ample opportunities to discuss issues and seek guidance.
Directs the fiscal oversight of allocated resources for current and future projections to insure efficient and effective utilization of business units.
Responsible for the annual operating budget.
Demonstrates expertise in realigning staff and other resources to respond to service demands without compromising the overall clinical effectiveness of the care provided.
Demonstrates knowledge of daily operations of division.
Provides status information to the Chief Nurse Executive as appropriate related to operations and problems.
Maintains current knowledge base related to reimbursement guidelines and strategies with goal of structuring business to provide for optimal reimbursement and maximum return on operation margin.
Supports organizational community service initiatives consistent with core values, goals, and objectives.
Develops and implements department goals, objectives, policies and procedures that guide and support the provision of services for department operations.
Motivates staff to accept and practice the policies, procedures, goals, and objectives.
Annually reviews & revises, as necessary, department policy manuals.
Responsible for all aspects of the management of the department including:
Interviewing, selecting, orienting, evaluating, and terminating staff
Planning for the professional development of staff
Assisting in development and completion of annual goals
Ensuring staff (and self) complete annual employee health requirements and annual mandatory education
Recommends a sufficient number of qualified and competent persons to provide care/services
Monitors staffing needs and utilization of assigned areas and directs any appropriate alteration
Communicates schedule and/or any alterations to staff
Demonstrates good organizational skills in the preparation of daily work schedules and the assignment of duties and responsibilities to staff members
Involves associates in decision making
Maintains positive physician relationships as observed from physician comments, informal observation of problem-solving with physicians, and feedback from Medical Director (as applicable):
Communicates activities, programs, issues to physician/physician offices as applicable
Acts as liaison between medical community and department
Demonstrates effective leadership throughout the organization as evidenced by:
Responds positively to changing circumstances so as to maximize the opportunity or minimize the problem
Always acts decisively and takes effective action
Works harmoniously with others and shares information appropriately and in a timely manner
Completes staff assignments in a timely, thorough and appropriately detailed manner
Maintains Teammate relations as evidenced by:
Conducting performance appraisals according to established guidelines
Submitting all required human resources paperwork (i.e., disciplinary forms, change of status, etc.) to the appropriate parties in accordance with policy
Conducting staff meetings on a monthly basis
Updating performance standards and job descriptions as needed
Dealing with disciplinary matters according to policy
Maintaining positive teammate relations within the department as observed from teammate comments, informal operations of dealing with teammate relations issues and feedback from the Human Resources Department
As appropriate, recognizes and rewards staff for outstanding efforts of performance and behavior through established mechanisms, i.e., TEAM Spirit Program, Scotland Way in Action,etc.
Maintains The Joint Commission accreditation and all applicable licensure/regulatory requirements for the department as evidenced by:
Demonstrating knowledge of, adhering to, and promoting hospital and department safety regulations, disaster plans, emergency codes, infection control policies, fire safety regulations, and hazardous materials disposal
Ensuring full compliance with Employee Health and Infection Control program including annual surveillance program
Accepting responsibility for the care and maintenance of System equipment
Maintaining current knowledge of legal issues that may impact department
Supporting efforts to ensure corporate compliance
Integrates the department/service into the System’s primary functions as evidenced by:
Organizing, planning, and directing department’s functions and activities to comply with the long and short term goals and hospital philosophy and policy
Designing, implementing, and evaluating appropriate programs as requested by Administration
Maintaining productive and constructive working relationships with other departments
Keeping abreast of knowledge and standards as related to the department/service
Maintains performance improvement and customer satisfaction programs as appropriate as evidenced by:
Establishing a performance improvement program which monitors important aspects, identifies problems, implement changes, and evaluates effectiveness of action taken
Working with other departments to monitor process and functions to continually improve services
Supporting and serving as a role model for customer relations and performance improvement program
Promoting positive relations and displaying harmonious relationships and favorable attitudes toward patients, visitors, and health care providers as exhibited by an absence of customer complaints and/or by Administrative observation
Represents the department at various internal and external meetings, committees, and/or organizations as appropriate
Develops departmental operating and capital budget
Ensures the department operates within budget
Monitors overtime utilization and FTE levels and makes adjustments as appropriate or as directed
Responds to responsibility reports on time to ensure ongoing control of budgets
Monitors operating expenses per statistic (as appropriate) and makes adjustments as appropriate or as directed
Monitors department specific indicators and makes adjustments as appropriate or as directed
Responsible for professional development as evidenced by:
Attendance at inservice and continuing education programs
Reporting new information gained through workshops or individual study to peer group and/or department
Establishes professional development goals
Maintains active membership in professional organization