Senior Director, Strategy & Operations

Storable

4h•Remote

About The Position

We are hiring a Senior Director, Strategy & Operations to help scale our New Verticals business. This role operates at the center of the organization, partnering across Sales, Customer Success, Product, Marketing, Finance, and HR, to drive alignment, execution, and operational rigor. You will translate strategy into actionable plans, establish a strong operating cadence, and ensure the business is executing against clear priorities and measurable outcomes. As a senior leader, you will influence decision-making across the organization, shape how the business operates, and bring structure to complexity in a fast-growing environment. This is a high-impact, high-visibility role with direct exposure to senior leadership. You will start as a senior individual contributor with the opportunity to build and lead teams as the business scales.

Requirements

7+ years of experience in Strategy & Operations, Business Operations (BizOps), or similar roles within B2B SaaS
Experience operating in growth-stage or scaling environments
Proven ability to drive complex, cross-functional initiatives without direct authority
Strong track record building and running operating cadences (QBRs, MBRs, pipeline reviews)
Deep understanding of SaaS metrics, including ARR, bookings, retention, and pipeline coverage
Experience with forecasting, financial modeling, and business case development
Ability to connect operational performance to revenue outcomes and business strategy
Strong analytical skills with tools such as Excel/Google Sheets, Salesforce, and BI platforms (Looker, Tableau, Power BI)
Excellent communication and executive storytelling skills
Ability to create clear, concise, and compelling presentations for senior stakeholders

Nice To Haves

Background in management consulting (top-tier or equivalent)
Experience with pricing and packaging strategy
Exposure to vertical SaaS (proptech, marine, RV, or adjacent markets)
Experience supporting new business lines or vertical expansion initiatives

Responsibilities

Drive Operating Rhythm & Execution
Establish and run a consistent operating cadence, including weekly pipeline and forecast reviews, monthly business reviews (MBRs), and quarterly planning
Drive accountability and ensure follow-through on key initiatives across teams
Identify operational bottlenecks and lead cross-functional efforts to resolve them
Translate Strategy into Action
Partner with the GM and leadership team to define annual and quarterly plans, KPIs, and cross-functional initiatives
Align teams around clear priorities, success metrics, and timelines
Improve forecasting, target setting, and planning processes in partnership with Sales, RevOps, and Finance
Lead Cross-Functional Alignment
Act as a central connector across Sales, Customer Success, Product, Marketing, Finance, and HR
Drive alignment on priorities, resourcing, and execution across functions
Lead program management for critical go-to-market initiatives and product launches
Build Reporting & Insights
Develop and maintain dashboards across pipeline, revenue, and operational performance
Translate data into actionable insights and recommendations for leadership
Leverage Salesforce, BI tools, and emerging AI tools to improve visibility and efficiency

Benefits

Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
401(k) match after 60 days, 100% vested after 1 year.
Employer contribution to your HSA, plus an HRA to help offset your deductible.
Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
8 hours of Rest, Relax, Recharge time to care for your mental health.
Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
$50 monthly home data stipend, plus a home office sign-on bonus of $250.
Fertility care support options to help in your journey towards parenthood.
Access to financial experts to help you make informed decisions and achieve your financial goals.
Direct Student Loan Payment Program, some qualifications and eligibility rules apply.