Senior Director, Real Estate & Workplace Services

Enterprise Residential•Columbia, MD

1d•Hybrid

About The Position

The Senior Director, Real Estate & Workplace Services provides enterprise leadership for the strategy, optimization, and operational performance of the organization’s national real estate and workplace portfolio. This role translates enterprise strategy into an integrated workplace and facilities model that supports organizational performance, employee experience, risk management, and financial stewardship. This role leads a critical enterprise function and partners with executive leadership to ensure real estate strategy, workplace design, and facilities operations enable Enterprise’s mission, workforce strategy, and long‑term growth. The Senior Director oversees real estate portfolio management, workplace services, vendor and contract governance, capital planning, and facilities operations across multiple U.S. locations.

Requirements

Bachelor’s degree in Business, Management, Real Estate, Facilities Management, or a related field.
10+ years of progressive leadership experience in corporate real estate, facilities management, or workplace services.
Experience leading multi‑site real estate portfolios within complex organizations.
Demonstrated expertise in strategic planning, vendor governance, and operational leadership.
Experience negotiating commercial contracts and managing capital projects.
Approximately 20% travel to U.S. office locations.
Ability to operate effectively in a strategic leadership role requiring enterprise influence and cross‑functional collaboration.

Nice To Haves

Professional certifications such as IFMA, IWFM, IEMA, or NEBOSH.

Responsibilities

Lead the enterprise strategy and optimization of the national real estate portfolio, including leased and owned facilities.
Translate workforce strategy, growth plans, and workplace trends into long‑term portfolio strategies.
Partner with executive and market leaders on site strategy, workplace utilization, relocation planning, and capital improvements.
Negotiate and oversee commercial lease agreements and strategic real estate transactions.
Establish enterprise workplace standards including design, furniture, branding, and space planning guidelines.
Design and lead a workplace strategy that enables productivity, collaboration, and an exceptional employee experience.
Monitor occupancy trends, utilization metrics, and workplace performance indicators to inform continuous improvement.
Align workplace environments with organizational culture and evolving hybrid work expectations.
Provide enterprise oversight for safe, reliable, and efficient operation of all facilities infrastructure.
Ensure operational continuity of critical building systems including HVAC, power infrastructure, generators, UPS systems, and life‑safety systems.
Maintain compliance with safety, regulatory, and operational standards across all locations.
Lead workplace safety strategy in partnership with Risk Management and HR.
Oversee the Local Emergency Action Plan, ensuring the safety and security of the national office portfolio and Enterprise staff.
Lead enterprise facility‑related risk mitigation initiatives and emergency response coordination.
Lead strategic sourcing and vendor governance for workplace and facilities services.
Oversee procurement processes including RFP development, vendor selection, contract negotiation, and performance management.
Manage relationships with external brokers, architects, contractors, and facilities service providers.
Oversee operating and capital budgets for enterprise real estate and facilities operations.
Optimize occupancy costs including cost per square foot and long‑term capital investments.
Ensure responsible stewardship of organizational resources through disciplined financial management.
Lead and develop a high‑performing Real Estate & Workplace Services team.
Provide coaching and strategic direction to regionally distributed office/market leaders and office management staff.
Foster collaboration across functions to ensure workplace services effectively support business objectives.

Benefits

Comprehensive total rewards package
Annual performance bonuses
Generous paid leave programs
Dental care plans
Health care plans
Vision care plans
Family-building benefits such as adoption and surrogacy support
Flexible work arrangements
Health advocacy
Employee Assistance Program (EAP)
Mental health benefits
Financial education
Wellness programs
Auto-enrollment in the company’s 401(k) plan with employer matching contributions
Learning and development opportunities
Tuition reimbursement for job-related courses and certifications