Senior Director, Product Marketing - AI Commerce

Microsoft • Redmond, WA

17d • Hybrid

About The Position

Microsoft AI is the organization that makes responsible AI for consumers and businesses alike. We are a global community of trailblazers — developers, engineers, AI scientists, marketers, researchers, designers, and writers. Fueled by an obsession with the details and a healthy respect for humanity, we explore what’s possible and shape the future together. The Monetization Product team inside Microsoft AI is responsible for defining how we create user experiences with businesses that delight users and business models that empower brands to meet their goals.
We are looking for an experienced Product Marketing leader to be responsible for our Commerce solutions. As the web transforms with AI, agents and related disruptive trends, we aim to help business and brands engage with consumers in new ways in the evolving ecosystem. This role has solid collaboration with Product Managers, Product Strategy, User Experience, and Business Development in helping to define a product roadmap based on the needs of our partners and leading the articulation of our value proposition for this audience.
We seek an experienced product marketing leader who has a proven record of managing high performing teams, fostering collaboration, nurturing talent and embodying Microsoft’s culture and values who is also capable of rolling up their sleeves to directly be a thought leader and strategist who can define competitive positioning, drive prioritization alignment, and influence action across teams. Solid customer-obsession, masterful collaboration with technical teams, ability to read the industry landscape and make bold bets is in this person’s DNA. Additionally, the ideal candidate must have the ability to lead a fast-moving organization towards developing differentiated value for our customers, including our partners, and clearly articulating our product vision to the market. This is an exciting opportunity to shape the future of AI for Commerce with a market player that is making big moves.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

Requirements

• Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business OR equivalent experience.
• 6+ years people management experience.

Nice To Haves

• Master's Degree in Marketing, Computer Science, Business or related field AND 12+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 15+ years experience in business OR equivalent experience.
• 8+ years people management experience.
• Deep experience with Shopping solutions and broader Commerce verticals/businesses: Understanding of the quickly changing competitor landscape, preferably in monetization scenarios but also with consumer-side experience.
• Change management: experience in leading the market through platform shifts, nascent product market fit building, and product stage transitions.
• Business-models savvy: ability to consider different business models and lead strategic discussions with strategic customers to uncover new monetization opportunities.
• 6+ years of experience working in the tech or ad tech industry.
• Experience translating market trends and customer needs into strategic recommendations.
• Natural leader with the ability to educate and influence amidst high levels of ambiguity and tight deadlines.
• Proven ability to think strategically and creatively, while maintaining a high-quality bar for the team’s execution.
• Proven track record of leading differentiated value propositions and translating complex features into compelling narratives.
• Communication and collaboration skills with the ability to influence across multiple levels of the organization and diverse range of partners.

Responsibilities

• Team leader: Lead, coach, and develop a team of high-performing product marketers to achieve business objectives while developing and nurturing talent. Help to shape a team culture where everybody thrives.
• Customer and Market Signals: Prioritize, synthesize and articulate customer inputs and market intelligence to identify opportunities and define strategies for enhancing customer experience and driving revenue across for Microsoft and our partners. Define customer listening strategies to inform investment priorities and product roadmap.
• Positioning, Unique Value Proposition Product-Market Fit: Push for the creation of differentiated value proposition that aligns with customer goals. Guarantee organization alignment around of product positioning and ensure consistent and compelling messaging to our customers. Provide inbound product-market fit input and solution mapping into Product Management process.
• Go-to-Market Leadership: Strategically define powerful moments for impactful product releases, maximizing adoption and customer satisfaction. Set clear impact metrics and long-term goals, socializing how GTM execution connects to our vision. Define and deliver proof points and claims demonstrating customer success. Partner closely with Product Management and Marketing teams to align around a launch calendar and build announcements based on tangible and compelling product truth.
• Internal and External Thought Leadership: Read the industry landscape and lead the organization with agility and creative problem solving to complement the pace of the technology industry and the changing needs of our customers. Act as a trusted partner representing the voice of our customers in strategic discussions and articulating our vision in select engagements with senior customers.
• AI Leadership and Experimentation: Mobilize people to tackle tough challenges and thrive by facilitating learning and experimenting with AI solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level