Senior Director, Product Management

CNX

3d • $205,000 - $255,000 • Remote

About The Position

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Location: Remote Concentrix is seeking an experienced Senior Director, Product Management to join our team. We are seeking a dynamic individual who has played pivotal roles in high-growth B2B SaaS startups, contributing to their success and even steering them towards IPO. The ideal candidate possesses a proven track record of making impactful product decisions in disruptive industries, showcasing strong product and business acumen. As a natural leader, you will excel in guiding and mentoring a team of senior product managers and designers, helping them achieve their professional goals. . You will work closely with our VP of AI and the Leadership Team to set product directions across various lines, ensuring quarterly roadmaps align with strategic priorities. Collaborating effectively with Engineering, Sales, Marketing, Customer Support, Operations, and People teams, you will drive cohesion and alignment across the organization. With a passion for Generative AI, you will serve as a dedicated product advocate from the outset, inspiring innovation and excellence.

Requirements

• Over 10 years of experience in Product Management.
• At least 5 years of leading a Product Team in a fast-growing startup, managing teams of more than 5 product managers.
• Proven experience in scaling products from startup to over $100M in revenue.
• Demonstrated success in delivering a cohesive product vision and solving complex challenges creatively.
• Capable of acting as a player/coach, balancing hands-on involvement with team leadership.
• Collaborative and low-ego, valuing trust and open communication within teams.
• Skilled in attracting, developing, and retaining a high-performing Product Team.
• Proficient in bridging business and technical aspects to meet customer needs effectively.
• Empathetic towards writers, marketers, and business owners, understanding the nuances of creative content development.
• Strong leadership and communication skills, adept at managing stakeholder expectations across all organizational levels.

Nice To Haves

• Experience with Conversational AI products is advantageous.

Responsibilities

• Shape Product Strategy: Develop and influence the long-term vision, strategy, objectives, and performance metrics for our products.
• Redefine Product Function: Overhaul and enhance the product function, clarifying its responsibilities, inter-team interactions, and growth trajectory.
• Facilitate Execution: Collaborate with cross-functional partners to establish effective collaboration models and processes that enhance execution speed and efficiency.
• Foster Alignment: Build consensus among product teams and cross-functional leaders through clear communication and strategic influence.
• Lead and Develop Teams: Inspire, coach, and mentor our team of Product Managers and Product Designers, driving their growth and performance.
• Drive AI Innovation: Guide the future use of core AI technologies in our products, impacting global customers and employees.

Benefits

• Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed