Senior Director, Partner Success

Salesforce•Washington, DC

26d

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 04/24/2026. We are seeking a Director / Senior Director of Partner Enablement to lead the strategy, development, and execution of the technical enablement program for the global Missionforce System Integrator (SI) partner ecosystem supporting public sector markets. This leader will be responsible for scaling partner technical capabilities, implementation readiness, and delivery excellence across strategic partners supporting Missionforce. The role will define the enablement vision, build scalable programs, and ensure partners are prepared to implement Missionforce solutions successfully in highly regulated government environments. As part of the Product Marketing and Ecosystem Enablement leadership team, this role will work cross functionally with Product Management, Engineering, Global Partner Organization, Customer Success, and Field leadership to ensure partners are fully equipped to support Missionforce growth. This role requires strong executive presence, public sector domain expertise, and experience building technical partner ecosystems in enterprise cloud environments.

Requirements

U.S. Citizen (U.S. born or naturalized) residing in the United States without dual citizenship
10+ years of experience in enterprise software, cloud platforms, or partner ecosystem leadership
Experience building or scaling technical partner ecosystems or SI delivery programs
Strong executive communication and stakeholder management skills
Proven ability to lead cross functional initiatives in complex enterprise environments
Ability to travel up to 30%

Nice To Haves

Experience with Salesforce platform, Public Sector Solutions, or Industry Clouds
Experience leading global partner enablement or partner strategy programs
Deep understanding of PaaS, SaaS, and enterprise cloud architectures
Experience working in regulated government or sovereign cloud environments
Salesforce certifications

Responsibilities

Partner Enablement Strategy and Leadership Define and lead the global Missionforce partner enablement strategy to scale implementation capacity across the SI ecosystem
Build a multi year enablement roadmap aligned with product strategy and Missionforce growth goals
Lead the development of scalable partner programs that drive implementation readiness, certifications, and delivery quality
Partner Ecosystem Development Expand the technical depth and capabilities of global SI and strategic partners supporting Missionforce
Build structured enablement programs including technical training, architecture guidance, hands on labs, and implementation playbooks
Develop partner tiering and specialization frameworks aligned to Missionforce solution areas
Product Launch and Readiness Partner closely with Product Management to ensure partner readiness for new product launches (NPI) and critical product updates (CPU)
Translate product roadmap into scalable partner enablement initiatives
Ensure partners are prepared to deliver solutions across secure and regulated environments
Cross Functional Leadership Collaborate with Product, Engineering, Marketing, CSG, and Global Partner teams to align enablement programs with go to market priorities
Drive alignment between Salesforce internal teams and SI partners to accelerate adoption and delivery success
Serve as a strategic advisor to leadership on ecosystem readiness and partner strategy
Executive Engagement and Ecosystem Governance Lead Missionforce Partner Advisory Board (PAB) engagements and strategic partner forums
Engage executive leadership across strategic partners to drive alignment on roadmap, delivery capabilities, and market expansion
Provide executive reporting on partner readiness, ecosystem maturity, and program effectiveness
Operational Excellence Build metrics and dashboards to track partner enablement adoption, implementation readiness, and customer outcomes
Develop scalable frameworks for partner onboarding, certification, and solution readiness
Localize enablement programs to meet regional regulatory requirements and public sector needs