Senior Director, Optum Workforce Management and Planning - Remote

UnitedHealth Group•Eden Prairie, MN

3d•Remote

About The Position

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together. Our mission is to help people live healthier lives and help make the health system work better for everyone. Every day, our teams combine advanced analytics, clinical expertise, and operational scale to transform how healthcare is delivered and experienced. With more than 300,000 employees worldwide, Optum operates at significant scale. Ensuring the right talent is in the right place at the right time is critical to fulfilling our mission and sustaining our growth. The Enterprise Workforce Management & Planning function plays a key role in enabling this impact. Optum is seeking a strategic and execution-focused Senior Director of Enterprise Workforce Management & Planning to help build and operationalize a centralized workforce management capability across the enterprise. Today, workforce planning practices exist across multiple Optum businesses but are largely decentralized. This role will play a critical leadership role in designing, implementing, and scaling enterprise workforce planning frameworks, governance processes, and analytics capabilities. The Senior Director will partner closely with Finance, Human Resources, Talent Acquisition, and business leaders to improve workforce planning discipline, enhance headcount governance, and enable more effective talent mobility across the organization. This leader will help shift Optum from reactive workforce adjustments to a more proactive, data-driven workforce planning model, improving both business outcomes and employee experience. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. The Senior Director will be accountable for driving measurable improvements in workforce planning effectiveness, governance, and talent mobility You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

10+ years of experience in workforce planning, HR strategy, operations, or related fields
Experience leading large-scale, cross-functional initiatives in complex organizations
Experience with workforce analytics, headcount planning, or organizational design
Solid partnership with Finance, HR, and business leadership

Nice To Haves

Experience in healthcare or large, highly matrixed organizations
Familiarity with workforce planning tools and analytics platforms
Background in HR transformation, workforce planning, or enterprise operations

Responsibilities

Enterprise Workforce Planning & Execution: Support the development and execution of an enterprise-wide workforce management and planning strategy; Design and implement workforce planning frameworks, processes, and tools across business units; Drive adoption of standardized practices for headcount planning, demand forecasting, and workforce analytics
Headcount Governance & Financial Alignment: Lead execution of enterprise headcount governance processes, including requisition review and approval frameworks; Partner with Finance to ensure workforce plans align with budget targets and financial forecasts; Reduce inefficiencies in hiring practices, including the high volume of cancelled requisitions, by improving planning rigor and governance; Establish processes that ensure hiring decisions are data-driven and aligned to enterprise priorities
Workforce Optimization & Talent Mobility: Build and scale processes that better align talent supply with demand across business units; Support the development of internal mobility and redeployment strategies to minimize workforce disruption; Improve coordination across the enterprise to reduce scenarios where one area is downsizing while another is hiring for similar skill sets; Enhance the speed and effectiveness of workforce redeployment efforts
Workforce Analytics & Insights: Develop and operationalize enterprise workforce analytics and reporting capabilities; Deliver insights on headcount trends, hiring demand, attrition, and skill gaps to inform business decisions; Partner with HR and Finance teams to improve forecasting accuracy and workforce visibility
Operating Model & Governance: Help define and implement a consistent workforce planning operating model across Optum; Facilitate cross-functional alignment across People Team, Finance, Talent Acquisition, and business leaders; Support governance forums and decision-making processes related to workforce planning
Employee Experience & Change Management: Improve the employee experience during workforce transitions, including redeployment and internal mobility; Support change management efforts required to move toward a more centralized, enterprise workforce planning model; Promote a culture of proactive workforce planning and talent mobility