Senior Director Of Operations

Connecticut Foodshare Inc•Wallingford Center, CT

About The Position

Connecticut Foodshare is the food bank serving all of our neighbors across the state. Working with a strong network of community-based hunger relief programs, we help provide nutritious food as well as long-term, sustainable solutions to food insecurity. By joining Connecticut Foodshare, you will be part of a team that helps drive community awareness, garners support, leverages research, and engages volunteers, to realize our vision of a thriving community free of hunger. Position Summary: Responsible for oversight and management of all Connecticut Foodshare operations staff, warehouse operations (order selection, warehouse safety, product sortation, agency pick ups, mobile loading operations & inventory control), fleet operations (transportation, distribution, fleet maintenance & fleet safety), and establishment of and conformance to systems, policies and procedures. Reports to Chief Operations Officer.

Requirements

Bachelor's degree in related field with 5 years of related experience in similar or related function in comparable environment OR 10 years of related experience in similar or related function in comparable environment.
Experience with data-influenced decision-making and analysis.
3 years of management experience.
Experience with Microsoft Office (e.g., Word, Excel, PowerPoint).

Nice To Haves

Bachelor's degree in related field with 7+ years of progressively responsible experience in similar or related function OR 12+ years of progressively responsible experience in similar or related function.
Experience with inventory control systems.

Responsibilities

Organizes and supervises daily operations of Connecticut Foodshare.
Recruits, trains, and supervises staff with a focus on employee development and succession planning.
Models inclusive, values-based leadership and reinforces Connecticut Foodshare’s culture and mission.
Recommends annual and long-term, strategic operations goals and objectives including budget projections and forecasting of capital expenditures.
Develops and implements systems, policies and procedures to ensure accordance with codes, regulations and standards of all reporting authorities such as Feeding America, OSHA & DOT
Establishes and monitors enterprise operational KPIs, dashboards, and performance scorecards.
Ensures operational reporting is timely, accurate, and actionable for senior leadership and the Board.
Maintains inventory control systems.
Ensures that decisions are fact based & data-influenced.
Ensures consistent adoption of standard work, SOPs, and best practices across all operational teams.
Ensures audit readiness and compliance across all operational functions.
Partners with HR, Safety, and Food Safety teams to mitigate employee safety, labor, and regulatory risks.
Ensures safe handling of food and improves efficiency of processing donated food to prevent quality issues.
Utilizes process improvement strategies to improve efficiency and product quality.
Coaches and develops managers to lead effectively through complexity and change.
Stays current on best practices and emerging trends in food banking, logistics, and supply chain operations.
Other duties as assigned.