Senior Director of Behavioral Health Services

Frontier Behavioral Health•Spokane, WA

16d

About The Position

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us! WHY CHOOSE FRONTIER BEHAVIORAL HEALTH? At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission. Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. The Senior Director of Behavioral Health Services is a member of the senior leadership team and provides direct supervision and oversight of clinical directors. The Senior Director assists assigned Directors in developing clinical programs that are trauma informed, based on industry best practices, client centered, efficient and effective and which meet or exceed all regulatory standards. The Senior Director supports, develops and mentors their direct employee reports. As a member of the FBH senior leadership team, the Senior Director operates from an organization wide perspective in planning, problem solving, coordinating, and developing programs.

Requirements

Minimum of a master’s degree in behavioral health sciences required.
Must be clinically licensed in Washington State.
Must have at least seven years' experience providing direct treatment services in behavioral health care with children, families and adults suffering from serious emotional problems, mental illness and/or co-occurring alcohol and substance use.
Five years' progressive experience in the management and administration of mental health programs with demonstrated leadership ability and strong supervision and management skills.
Must also have an understanding of service encounter reporting requirements.
Must have experience overseeing and managing multiple contracts and writing grants and requests for proposals (RFP’s), as well as experience working closely with and across other systems to meet the needs of individuals with complex needs.

Nice To Haves

Substance Use Disorder Professional (SUDP) preferred.

Responsibilities

Organizational Leadership In collaboration with the Chief Clinical Officer, plan, develop, organize and implement initiatives, goals, priorities, policies and processes for programs and service areas.
Assist the Chief Clinical Officer in organizational and strategic planning.
Prepare documentation for, and presentations to, auditing entities and ensures responses to external program audits are timely and any corrective action plans are implemented.
Role model and promote positive leadership that is aligned with the agency’s strategic priorities and supports the overall operational needs of the organization.
Promote and sustain initiatives promoted by the agency such as Trauma Informed Care, Person Centered Recovery Planning, Motivational Interviewing, etc.
Provide leadership and strategic direction for service development and implementation of initiatives, including external initiatives as directed by the Chief Clinical Officer.
Accept delegation and follow through with specific expanded assignments and responsibilities within the FBH system such as quality improvements teams, agency initiatives, task groups, committees, consultations, mentoring or training responsibilities.
Promote collaboration and build relationships with key community partners.
Manage community concerns and participate in media related requests and activities as directed by the Chief Clinical Officer.
Develop grant proposals and or Requests for Proposals as directed by the Chief Clinical Officer.
Act on behalf of the Chief Clinical Officer as requested.
Ensure services are provided in accordance with current FBH policies and procedures.
Working with CCO, ensures all programs are meeting contractual compliance and funding requirements.
Ensure compliance with the Revised Code of Washington (RCW), Washington Administrative Code (WAC), and all other laws, rules, regulations, and policies and procedures as it relates to the provision of services.
Work to ensure that services are delivered in a manner that meets qualitative and quantitative standards of the agency and applicable licensing or regulatory bodies.
Direct continual quality and process improvement efforts, creating metrics and utilizing data to evaluate achievement of objectives.
In collaboration with appropriate staff and community partners, advises Chief Clinical Officer on all issues related to service provision and program development.
Stay abreast of legislative changes and the impact they have on clinical or crisis services.
Ensure all clinical staff members receive appropriate orientation and training in order to be successful in their positions.
Keep Chief Clinical Officer appraised of challenges or concerns and opportunities or desire for changes in programs, policies or practices.
Facilitate communication between the executive team and program areas.
Ensure equal opportunity for all staff in reporting chain regarding work assignments, training, promotions and other conditions and privileges of employment.
Maintain and enhance customer service to ensure that internal and external customers have positive experiences.
Develop, maintain and enhance whenever possible referral sources with appropriate agencies and ensure FBH’s working relationships in the community are positive and effective.
Work closely as necessary with other community resources, professionals and systems (e.g., law enforcement, DOC, DCYF) to support quality care and facilitate a collaborative partnership between FBH and other such entities.
Assist with problem solving, solutioning, and resolving issues and concerns.
Participate in the selection process for new staff.
Ensuring consistency in practice and adherence to policies and processes within program areas.
Support the professional development of direct reports, offering opportunities, guidance and correction as needed.
In collaboration with the Chief Clinical Officer, develop timely performance appraisals for direct reports.
Provide both regularly scheduled and as-needed supervision and provide consultation to supervisees as necessary.

Benefits

Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment! Plus 9 Paid Federal Holidays!
Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
Medical, Dental and Vision
Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
Flexible Spending Accounts
Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.
Signing Bonus!
No-cost licensure supervision for those pursuing clinical licensure.
Federal and State Loan Forgiveness Program for qualifying Programs.
Reimbursement of License/Certification application fee that is required for the position.
Free Employee Assistance Program
Staff Discounts at various FBH partners throughout Spokane!