Senior Director of Analytics

The Farmer's Dog•New York, NY

58d•$245,000 - $260,000•Onsite

About The Position

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future. To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets. #LongLiveDogs What We Stand For and Where You’ll Come In We’re looking for an experienced Senior Director of Analytics to work on Supply Chain & Operations and Product Development efforts to deliver on our promise of quality food and timely delivery of our subscription boxes to our customers. This role also enables removing blindspots in our food and the box journey to customer and enrich our understanding in the inputs to output metrics. You will be responsible for synthesizing a wide-variety of data sources by working with external and internal partners. You’ll have the opportunity to build upon our existing foundation to take the foundation we have in place today and evolve it effectively with the business to ensure we continue to design seamless and deeply personalized experiences in the box journey.. In the role, you’ll partner closely with groups across the business in Product, Engineering, CX, Operations, Data Engineering, Analytics Engineering, Data Scientists and other Analysts to build a best-in-class experiment design and insight generation engine. We need a leader who can share an inspiring vision, execute by bringing everyone on to the execution path, bring clarity and momentum and work with internal and external partners to remove blindspots in product journey to customer. This is the competitive edge for DTC business. This helps build feedback loops to what future products to launch, calibrate existing recipes, personalize fulfillment, identify margin opportunities and improve stickiness of our product with customers. As we continue to grow operationally for new products, product lines, etc. we'd need more strategic leadership to understand intricacies and nuances with external partners as well One Team: We don’t think of ourselves as “Supply Chain Specialists”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically. We are skeptical about everything and precious about nothing: Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems. We consider the customer journey in all of our decisions: We know that no interaction exists in a silo and therefore understand how important every single one is. We ensure our strategy sets prospective and new customers up for success and drives long-term retention. We answer questions and address problems early and proactively. We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically. We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience. We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

Requirements

You have 10+ years of experience in analytics, data, or software engineering (experience in supply chain, manufacturing, or product development analytics is a strong plus)
You’re a strong people leader with proven ability to build and lead high-performing groups fostering an environment of empowerment, development, collaboration while creating feedback loops and effectively managing performance.
You have a strong passion for data storytelling and inspiring action across product and operational teams.
You have expertise in BI tools such as Looker, Tableau, or Power BI.
You are proficient in advanced analytical tools (SQL, Python, R).
You have experience building transformations in dbt and can communicate fluently with Analytics and Data Engineering.
You are passionate about applying data to optimize supply chain efficiency, enable product innovation, and improve operational resilience.
You’re able to translate business needs into technical requirements for Data Science, Data Engineering, and Analytics functions.
You possess expert-level analytical skills and a proven track record of using data to drive measurable impact in product development and/or supply chain operations.
You are detail-oriented and proactive, thrive as a self-starter, and excel in managing multiple projects simultaneously.
You are an owner, have excellent problem-solving and communication (both written and verbal) skills, and can effectively prioritize tasks.
You are able to build strong cross-functional relationships, facilitate discussions effectively, and drive consensus.
You have experience leveraging data to drive strategic insights
You love dogs

Responsibilities

Define and execute the analytics vision, strategy, and roadmap for supply chain and product development, with clear goals, priorities, and stakeholder communication.
Build, lead, and mentor a high-impact Analytics team, providing coaching, feedback, and career development to drive long-term success.
Develop and oversee scalable data infrastructure, reporting, and advanced analytics to enable supply chain efficiency, product lifecycle management, and operational scalability.
Drive performance improvement through experimental design, causal inference, scenario modeling, and rapid prototyping of new solutions.
Partner cross-functionally (Product, R&D, Operations, Finance, Engineering) to align business requirements with scalable data architectures and analytics capabilities.
Collaborate with Data Science on automation, forecasting, and predictive modeling to strengthen supply chain resilience and accelerate product innovation.
Provide macro perspectives on supply chain performance and product portfolio health, surfacing data-driven insights to inform KPIs, trade-offs, and strategic pivots.
Monitor supplier, production, and fulfillment performance, using experimentation and analytics to validate causality, identify risks, and uncover opportunities.
Design frameworks for rapid experimentation, scenario planning, and decision support to guide operational and product strategies.
Deeply analyze product development workflows, supplier networks, logistics, and fulfillment operations to optimize value across the end-to-end supply chain.

Benefits

Dog-friendly office in Greenwich Village
Market-competitive compensation and equity packages
Comprehensive Healthcare, Dental, and Vision
Company supported mental health benefits
12 week paid parental leave
Competitive 401k plan with company match
Flexible PTO
Discounted fresh food for your pup
Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

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