Senior Director Marketing Operations and Supply Management

GSK•Philadelphia, PA

24d

About The Position

This is an exciting opportunity to join the GSK Vaccines Business Unit (VBU) as the Senior Director Marketing Operations and Supply Management. The Senior Director of U.S. Vaccines Marketing Operations and Supply Management is a critical leadership role responsible for ensuring excellent support for the planning and execution of commercial strategies, as well as end-to-end VBU supply readiness. This role champions continuous improvement by identifying opportunities to streamline workflows, improve speed to market, and enhance cross-functional communication and alignment. This role bridges marketing, supply chain, sales and finance to drive aligned, data-informed decisions and operational excellence. In this role, you will have two key responsibilities: First, driving strategic initiatives across marketing to ensure operational excellence. This role serves as the operational backbone of the marketing organization, ensuring seamless coordination between marketing, sales, legal, and supply teams to accelerate brand impact and optimize go-to-market execution. Second, you will be the pivotal single point of contact for Global Supply Chain on all VBU supply issues. This role bridges global & local supply chain, demand planning, manufacturing and commercial teams to ensure successful product availability and supply continuity to minimize disruption across private and public segments. You will report directly to the VP of Marketing, Meninge and Classic Vaccines. The preferred location is Philadelphia, though Durham is acceptable.

Requirements

Bachelor’s Degree in Marketing, Business, Scientific or Operations management discipline
10+ years of progressive experience in pharmaceutical/biotech industry, including experience in marketing operations, commercial strategy, and/or supply chain.
Objectives and Key Results: Driven by outcomes, able to establish and deliver measurable goals that align marketing performance with business growth and public health impact
Competitive Mindset: Passion to conquer uncharted territory and create Public Health impact
Supply Operations Excellence: Drive integrated, data-driven marketing operations that optimize strategies, processes, and systems to achieve brand and portfolio goals
Supply and Inventory Leadership: Lead commercial oversight of vaccine supply and inventory, collaborating with global and U.S. supply chain teams to align demand and ensure supply continuity

Nice To Haves

Advanced degree in marketing, business management or operations management
Understanding of the customer base, policy-makers and decision makers in the US market
Strategic thinker with strong executional focus and ability to manage competing priorities
Demonstrated ability to work in complex, matrixed environments and adapt to volatile public health priorities
Strong analytical and problem-solving abilities with a data-driven approach
Ability to impact and influence senior leadership and manage cross‑functional stakeholders through clear assessment and ability to communicate complex concepts
Proven track record in S&OP/IBP, demand forecasting, and cross-functional coordination
Strategic thinker with strong executional focus and ability to manage competing priorities
Broad commercial experience, including: Brand lifecycle management Category/disease and product strategy development Recognizing trade-offs and adjusting as needed, prioritizing short/long-term needs

Responsibilities

Manage direct reports focusing on Peer-to Peer and Marketing coordination
Lead the development and execution of marketing operations strategies, processes, and systems that support brand and portfolio objectives.
Lead the VBU Operating Plan and support the VBU Strategic Plan including leading the matrix discussions across stakeholder groups, including US Medical and Vaccines Senior Leaders. Planning culminates in creation of the Strategic Plan that is presented to Commercial Leadership Team (CLT)
Serve as the point person for marketing performance measurement and portfolio A&P budget tracking
Ensure process development/improvements to ensure seamless interface with Sales Operations
Coordinate Vaccines Marketing Leadership Team (VMLT) to strategize and operationalize key VBU marketing priorities
Lead forward looking review of POA recommendations to Marketing leadership
Ensure monthly review of brand performance and any necessary actions to improve are robust and coordinated with proper communication/escalation as needed
Act as the commercial lead for supply and inventory management across the full vaccines portfolio, partnering with global and U.S. supply chain teams to ensure demand alignment and supply continuity.
Lead the Integrated Business Planning (IBP)/S&OP process inputs from the commercial side, including demand forecasting, promotional impacts, and seasonality.
Develop clear communications to the internal organization (incl. Field Sales), channel partners (e.g. wholesalers/distributors) and customers, including website messaging for GSK Direct
Serve as a key point of contact for cross-functional alignment on labeling changes, packaging updates, and new SKU introductions, working closely with Supply Chain and Regulatory teams
Monitor and report on the effectiveness of operations and supply performance
Proactively escalate KPIs and metrics to leadership