Senior Director Human Resources

Hornblower Group Inc. • New York, NY

19d

About The Position

Reporting to the CHRO, the Sr. Director of HR is responsible for leading and managing HR functions across the Ferries and Concession division in the US. This role requires strategic leadership, exceptional interpersonal skills and a deep understanding of HR best practices to support the company’s workforce and organizational goals. They are responsible for developing and implementing strategies to attract, engage, develop and retain employees. This role works to continuously improve the organization's Human Resources function by planning, implementing and evaluating employee relations programs that create a positive culture and an engaged workforce.

Requirements

• College degree in Human Resources, Business Administration or related discipline
• PHR or SPHR certification
• Minimum of 10+ years of progressive Human Resources leadership and supervisory experience
• Experience working in a unionized and non-unionized environment
• Must be proficient in Microsoft Office Suite, experience in Dayforce preferred
• Previous experience managing multi-state operations
• Strong service-oriented mindset within a fast-paced environment
• Excellent communication, interpersonal, and organizational skills
• Ability to handle multiple projects and meet deadlines as required
• Analyze HR metrics to track progress and inform workforce planning and development
• Knowledge of workplace legislation
• Demonstrated initiative and problem-solving skills
• Travel to ports will be required

Responsibilities

• HR Operations Management: Manage day-to-day HR operations, including payroll, benefits administration, and compliance with labor laws
• Develops and implements HR strategies and initiatives aligned with the overall business strategy
• Maintains strong partnerships with management team, establishing a valuable consultative role within the organization to become a trusted advisor
• Assists to develop and refine business and strategic plans in collaboration with the Senior Leadership team
• Collaboratively works with senior leadership team, operations managers and the Human Resources team to achieve continuous improvement
• Develops and implements effective recruitment strategies
• Oversees the talent acquisition process ensuring alignment with yearly labor budgets at all ports
• Leads the development, implementation, and coordination of policies, procedures and programs supporting critical HR initiatives including recruitment, retention strategy and compensation
• Develops and supports programming and strategies to enhance the employee experience and culture management
• Manages and supports crew employment programs including local programs required under NYC Ferry contract
• Actively manages compensation process; conducts job evaluations and market compensation surveys
• Participates as a key member of the company’s negotiations team and in partnership with labor relations counsel during collective bargaining
• Supports the port HR partner in managing the collective bargaining agreement, as applicable
• Coaches’ management teams and leadership on how to explore and address employee disciplinary and performance issues in adherence with legislation, policies and procedures and collective agreements
• Provides frequent feedback to the operations leadership team about the status of candidates, onboarding, training activities, project updates and HR metrics
• Demonstrates extensive working knowledge of the federal and state labor laws
• Establishes appropriate controls to ensure compliance with payroll processes, guidelines, company policy, legislative and regulatory requirements
• Partners with legal counsel on high-risk situations to ensure adherence to company policy and legislative requirements to migrate risk and exposure
• Works with the Safety Services on detailed needs assessments for training, development, HR systems and improvements that support business objectives
• Works to continuously improve the level of HR support provided to the operations through programs, tools, resources on labor and employment issues that frequently arise
• Leads and facilitates all workplace investigations in accordance with the Company’s Workplace Violence, Harassment and Discrimination program
• Provides accurate, timely responses to employee and management inquiries regarding policies and employment legislation
• Adheres to all health and safety regulations in accordance with United States Coast Guard regulations
• Works with a safety mindset by ensuring that employees follow all safety policies and procedures
• Takes overall responsibility and accountability for the prevention of work-related injuries and/or illness by identifying and communicating risks, hazards and opportunities on the job
• Partners with local leaders to ensure necessary measures (i.e. PPE) and allocates resources to keep the workplace safe
• Understands all policies and procedures relating to the employee’s role within the company
• Conducts port-level compliance audits to verify that all required mariner licenses and certifications are properly maintained
• Works closely with Marine Operational leaders in the management of Drug and Alcohol program, training and USCG compliance, and safety audits
• Partnering with the corporate Total Rewards, Talent Acquisition, Talent Management, and Employee Relations functions to effectively deliver HR programs and initiatives
• Completes any other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Director