Senior Director, Head of Technology

Johnson & Johnson Innovative Medicine•Hopewell Township, NJ

2d•Onsite

About The Position

Johnson and Johnson Innovative Medicine is currently recruiting for a Sr. Director, Head of Technology, to support the N.A. Commercial Neuroscience business. This position’s primary location will be Titusville, NJ and will require up to 15% of travel, primarily in the NJ, PA area with occasional domestic travel. The Head of Technology (HoT) shapes and advances the technology strategy to advance the Innovative Medicine Commercial franchises and supporting functions to achieve their growth and transformation objectives. The HoT is accountable for developing business strategy into scalable technology capabilities, driving AI engagement, launch readiness, and digitally enabled operating models. Partnering closely with Product Groups, platform and development teams, and external stakeholders, the HoT ensures the delivery of integrated, data-driven solutions that accelerate decision-making, enhance customer and patient engagement, and generate measurable business value. This role positions technology as a primary engine of growth. Operating at the intersection of business leadership, product strategy, and digital execution, we shape product vision, architect technology and AI roadmaps, and turn data, intelligence, and innovation into measurable business outcomes. We harness Artificial Intelligence to scale personalization, accelerate decision‑making, and unlock new commercial value—while building trusted, compliant platforms fit for a regulated healthcare environment. We deliver high‑impact, AI‑enabled solutions that drive growth, decode digital behavior, and set the standard for quality, governance, and responsible innovation. Do you thrive in fast‑paced, cross‑functional environments where technology fuels impact and innovation? If so, join us. Together, we bring clarity, alignment, and momentum to complex digital programs—and empower our commercial teams to succeed!

Requirements

15 years of job-related experience OR 15 years of job-related experience and skills to satisfactorily perform the position responsibilities
Bachelor’s degree in Technology, Engineering, Data Science, Business, or a related field required.
Significant progressive experience in business technology leadership roles, with a strong track record supporting commercial, customer-facing, or revenue-generating organizations.
Demonstrated success leading complex technology portfolios across Digital, Web, CRM, and/or Data & Analytics from strategy through execution and operations.
Practical experience incorporating AI and advanced analytics into business solutions, including partnering with data science teams and translating AI capabilities into business value.
Strong ability to influence senior business leaders, align cross-functional teams, and operate effectively in ambiguous, high-visibility environments.
Experience managing budgets, vendors, and delivery partners while maintaining accountability for outcomes and value realization.

Nice To Haves

Advanced degree (MBA, MS, or equivalent) preferred.
Familiarity with AI governance concepts, including model transparency, data lineage, validation, and risk management.
Formal training or certification in Agile, Product Management, Program Management (PMP), or related methodologies.
Strong understanding of customer engagement platforms, data privacy, PII protection, and information security principles.
Experience using data visualization and storytelling tools such as Tableau, Power BI, or similar platforms to communicate insights and AI-driven outcomes to executive audiences.
Exposure to AI-enabled use cases such as personalization, forecasting, decision support, or intelligent automation.

Responsibilities

Strategic Business & AI Partnership Serve as a trusted strategic partner to senior commercial leaders, advancing technology and AI roadmaps aligned with business priorities, growth objectives, and enterprise strategy.
Identify and champion opportunities where AI, advanced analytics, automation, and digital platforms can enhance engagement, decision-making, and operational efficiency.
Lead proactive demand shaping and investment prioritization, ensuring technology and AI initiatives deliver clear business outcomes and return on investment.
Business, Technology & AI Integration Partner with business teams on planning, needs analysis, and business risk assessment, leading complex business process design and re-engineering initiatives enabled by digital and AI capabilities.
Partner with commercial stakeholders and Technology Product Lines (e.g., Digital, CRM, Data & Analytics, AI Platforms), ensuring clarity of priorities, feasibility, and execution plans.
Translate business strategies into AI-informed solution architectures, balancing innovation with scalability, explainability, data integrity, and compliance requirements.
Delivery, Governance & Financial Stewardship Provide executive oversight for a portfolio of medium to large-scale initiatives across the portfolio, including AI-enabled use cases, from concept through delivery and operations.
Ensure disciplined execution using Agile, Product, and SDLC methodologies, while evolving delivery models to incorporate experimentation, pilots, and iterative AI development where appropriate.
Partner in financial management of the commercial technology portfolio, including budgeting, investment cases, vendor management, and cost optimization.
Anticipate and actively manage delivery risks related to data quality, model performance, adoption, security, and regulatory compliance, escalating issues with clarity and speed.
AI, Data & Innovation Leadership Drive the responsible adoption of AI and advanced analytics, including use cases such as customer segmentation, personalization, forecasting, insight generation, and operational automation.
Partner with Data Science, Analytics, and Platform teams to ensure AI solutions are built on trusted data, governed models, and reusable enterprise capabilities.
Establish effective collaboration models across internal teams and external vendors, agencies, and technology partners delivering digital, analytics, and AI solutions.
Promote standard methodologies, reusable patterns, and shared learning across the broader Technology organization to accelerate value delivery.
People, Culture, Security & Compliance Provide leadership, coaching, and mentorship to technology leaders and teams, fostering a culture of accountability, curiosity, and continuous improvement.
Ensure all technology and AI solutions comply with enterprise security, privacy, data protection, and regulatory requirements, including the ethical and compliant use of AI.
Act as a role model for strong governance, transparent decision-making, and responsible innovation in a complex, evolving commercial environment.

Benefits

The Company maintains highly competitive, performance-based compensation programs.
Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits