Senior Director, Global Project Management & Business Services

Jazwares Careers • Plantation, FL

7d

About The Position

The Senior Director, Global Project Management & Business Services is responsible for leading and overseeing the strategic direction, governance, and performance of all global project management initiatives across the organization. This includes managing a team of PMO professionals, driving the standardization of project management processes, and ensuring the successful delivery of large-scale projects on time, within scope, and on budget. What You Will Do: Define and execute the global PMO strategy in alignment with organizational goals, ensuring that all projects are managed consistently and effectively across regions. Establish global project management frameworks, methodologies (e.g., Agile, Waterfall, Hybrid), and best practices to ensure consistent execution across projects. Oversee resource allocation and capacity planning to ensure the availability of skilled project managers and cross-functional teams. Lead the management and reporting of a global project portfolio, ensuring alignment with business objectives and priorities. Establish performance metrics and key performance indicators (KPIs) to track progress and success. Monitor the execution of strategic projects to ensure they are delivered on time, within scope, and within budget. Proactively identify, assess, and mitigate project risks and issues that could affect project timelines, quality, or cost. Foster a culture of continuous improvement within the PMO, implementing lessons learned from past projects and introducing process improvements to increase efficiency. Manage and mentor a global team of project managers and PMO staff. Provide coaching and professional development to enhance team performance and career growth. Work closely with other departments (e.g., IT, Finance, Marketing, Operations) and regional PMO teams to ensure seamless project execution and alignment with broader business objectives. Lead organizational change initiatives by supporting project managers and teams in adapting to new processes, tools, or methodologies. Provide regular updates and reports to senior leadership on project performance, portfolio health, and any potential issues that require attention. Serve as a primary point of contact for all key stakeholders, ensuring that communication is clear, transparent, and effective throughout the lifecycle of global projects. Oversee relationships with external vendors and clients, managing expectations and ensuring the successful execution of third-party projects. Define and implement standardized project management tools, software, and systems (e.g., MS Project, JIRA, Asana, Smartsheet) across global regions. Utilize project performance data and analytics to continuously improve project delivery and decision-making processes. Lead and provide oversight to this business unit that involves the execution of the following tasks across all IT to ensure: Budget and Financial Management, Process and Quality Engineering, Resource Management, Performance Metrics, Vendor & Contract Management, Change Management, Event Management, IT Communications Supervisor Responsibilities Manages People: Yes This role is responsible for all aspects of talent management and development for their team

Requirements

• Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field, and a Master’s Degree (e.g., MBA) in related fields.
• PMP (Project Management Professional) or similar project management certification is required.
• 15+ years of progressive experience in project management, with at least 5 years in a leadership role managing Global PMOs.
• Experience in a global organization.
• Proven experience leading cross-functional teams and managing large-scale, multi-regional projects in a complex, fast-paced environment.
• Strong leadership skills with the ability to build, develop, and lead high-performing teams across multiple regions.
• Ability to think strategically and translate business goals into actionable project management strategies and plans.
• Excellent verbal and written communication skills, with the ability to interact with senior executives and all levels of the organization.
• Experience in driving and managing organizational change.
• Strong ability to analyze project data, identify trends, and make data-driven decisions.
• Experience working in a global organization with diverse teams across multiple time zones and cultures.
• Consistently meets or exceeds objectives and demonstrates a focus on delivering results.
• Strong decision-making skills with the ability to prioritize competing demands.
• Ability to build relationships and work effectively across multiple functions and regions.
• Excellent problem-solving abilities, including the capacity to address complex project challenges.
• Proficiency in project management software and collaboration tools (e.g., MS Project, JIRA, Asana, Smartsheet).
• Experience with project portfolio management tools and enterprise resource planning (ERP) systems.

Nice To Haves

• Other certifications, such as Agile or Six Sigma, are highly desirable.

Responsibilities

• Define and execute the global PMO strategy in alignment with organizational goals
• Establish global project management frameworks, methodologies (e.g., Agile, Waterfall, Hybrid), and best practices
• Oversee resource allocation and capacity planning
• Lead the management and reporting of a global project portfolio
• Establish performance metrics and key performance indicators (KPIs)
• Monitor the execution of strategic projects
• Proactively identify, assess, and mitigate project risks and issues
• Foster a culture of continuous improvement within the PMO
• Manage and mentor a global team of project managers and PMO staff
• Work closely with other departments and regional PMO teams
• Lead organizational change initiatives
• Provide regular updates and reports to senior leadership
• Serve as a primary point of contact for all key stakeholders
• Oversee relationships with external vendors and clients
• Define and implement standardized project management tools, software, and systems
• Utilize project performance data and analytics
• Lead and provide oversight to this business unit that involves the execution of the following tasks across all IT to ensure: Budget and Financial Management, Process and Quality Engineering, Resource Management, Performance Metrics, Vendor & Contract Management, Change Management, Event Management, IT Communications
• Responsible for all aspects of talent management and development for their team

What This Job Offers

• Job Type: Full-time
• Career Level: Director