Senior Director, Enterprise Strategic Accounts

CriteoBoston, MA
35d$208,000 - $245,000Hybrid

About The Position

Criteo is seeking an accomplished and forward-thinking commercial leader to lead our Strategic Accounts team within the Enterprise segment — overseeing Criteo’s most significant and complex clients. This leader will be responsible for delivering growth, retention, and partnership depth across our top accounts while transforming the operating model into an integrated client business team — uniting sales, client success, analytics, and planning under one cohesive vision. The Senior Director will act as both business owner and transformation architect, ensuring Criteo’s largest clients experience a unified, insights-driven partnership that accelerates adoption of the Commerce Media Platform and drives measurable performance outcomes.

Requirements

  • 10–15 years of experience in digital media, ad tech, or platform-based enterprise sales leadership.
  • Proven success managing large, multi-product client portfolios ($100M+) and leading cross-functional teams.
  • Experience transforming commercial teams into client-centric business units or pod models.
  • Strong understanding of commerce media, programmatic buying, and retailer/advertiser dynamics.
  • Exceptional client leadership, executive communication, and organizational influence.
  • Highly data-driven and comfortable managing to financial and operational KPIs.
  • Bachelor’s degree required

Nice To Haves

  • MBA or equivalent strategic leadership experience preferred.

Responsibilities

  • Own the Strategic Account P&L, driving sustainable revenue growth, margin discipline, and forecast accuracy.
  • Oversee account strategy, renewals, and expansion plans for top brands and retailers.
  • Lead quarterly and annual planning processes, ensuring Strategic Accounts are pacing to reforecast and annual plan targets.
  • Partner directly with Product, Field Ops, and Marketing to align client roadmaps with Criteo’s evolving platform capabilities.
  • Redesign the Strategic Accounts function into a client business team model, integrating sales, client success, and analytics under shared ownership and metrics.
  • Establish structured account planning, performance review, and governance rhythms that drive accountability and speed to action.
  • Pilot new approaches to joint business planning (JBP), performance storytelling, and cross-product collaboration.
  • Serve as senior point of escalation and strategic advisor for C-suite client relationships.
  • Partner closely with Agency and Partner Development teams to ensure consistent coverage as client buying models evolve (direct vs agency vs self-serve).
  • Collaborate with internal stakeholders to bring forward client insights, influence product priorities, and drive platform adoption.
  • Lead, coach, and develop a team of senior client leads, account directors, and specialists.
  • Promote a culture of transparency, accountability, and commercial excellence grounded in data and collaboration.
  • Partner with HR and Enablement to upskill teams on consultative selling, product fluency, and client storytelling.
  • Recognize and celebrate team achievements while fostering continuous improvement.

Benefits

  • Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
  • Grow with us – Learning, mentorship & career development programs.
  • Your wellbeing matters – Health benefits, wellness perks & mental health support.
  • A team that cares – Diverse, inclusive, and globally connected.
  • Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
  • Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.
  • For employees based in the US, certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units.
  • US-based employees receive access to healthcare, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, and a robust annual leave plan including volunteer time off and summer vacation days.
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