Director, Strategic Accounts

TransPerfectWashington, DC
3d$94,723

About The Position

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Requirements

  • A Bachelor’s degree or foreign equivalent in linguistics, legal studies, humanities field such as history, or related field.
  • Two years of experience as Account Manager or similar occupation
  • All required experience must include account management in legal technology and support industry, including delivering discovery, compliance, and multilingual solutions that span translation, review, and legal tech; experience providing consultative guidance on investigations, regulatory matters, and complex litigation, with a focus on bridging legal workflows with bilingual and cross-border needs.

Responsibilities

  • Oversee key client accounts for legal technology and support business (30%).
  • Develop and implement new initiatives to further develop business in the designated verticals in the dedicated region (20%).
  • Manage and scale a high-performing client services and outreach team (10%).
  • Lead project activities including collaborating with clients, and directing account managers, and production teams during the planning and execution phases of each project (10%).
  • Represent company at client meetings and industry events, serving as primary liaison across industry (10%).
  • Lead staff in developing and delivering executive-level presentations, including QBRs, workflow overviews, and regulatory briefings (10%).
  • Oversee staff in conducting in-depth research on client industries, regulatory risks, and matter-specific workflows to craft tailored proposals and strategic pricing recommendations (5%).
  • Design pricing models and phased project forecasts for complex, multi-service matters (5%).
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