About The Position

The Senior Director, Enterprise Applications is accountable for defining and executing the global enterprise applications strategy, ensuring alignment with business priorities and long-term growth objectives. Reporting to the CIO, this role provides leadership across a diverse applications portfolio, including ERP, CRM, and data platforms, while guiding senior leaders and global teams through complex transformation initiatives. A core mandate of this role is to lead and refine the enterprise applications consolidation and modernization strategy—validating roadmaps, supporting product selection, sequencing global deployments, and balancing near-term optimization with long-term investment. This includes ERP as well as adjacent and enabling platforms across the enterprise applications landscape. This leader partners closely with executive stakeholders to drive disciplined prioritization, measurable outcomes, and strong adoption across regions. In parallel, the role maintains operational accountability for the current enterprise applications ecosystem—ensuring performance against KPIs, SDLC rigor, and business continuity across ERP (e.g., SAP, D365, Infor) and other core platforms such as CRM, Marketing systems, Finance systems and analytics/data platforms. The ideal candidate brings deep expertise in ERP systems—particularly within Supply Chain and Financials—along with a mastery of SDLC methodologies and a proven track record of leading enterprise-wide implementations. This is a rare opportunity to shape the future of our enterprise technology landscape, improve operational efficiency, and support scalable growth—all while working at the intersection of strategy, innovation, and execution. The Senior Director may have direct supervisory responsibility for a team, including Director-level roles. Occasional travel of up to 30% may be required.

Requirements

  • Experience: 15+ years of IT experience, including 8+ years in senior IT leadership roles with strong people management responsibility in complex, global environments.
  • Education: Bachelor’s degree in IT, Engineering, Finance, Supply Chain, or related field required; Master’s degree or MBA preferred.
  • Transformation Leadership: Proven success leading large-scale enterprise applications transformations (ERP and non‑ERP) in dynamic, multi-region organizations, including process standardization, change management, and adoption.
  • Enterprise Applications Expertise: Deep experience leading, implementing, and supporting enterprise application platforms through full SDLC lifecycles and complex integrations/data migrations; experience with major ERP suites (SAP ECC/S4, D365 F&O, Infor LN) plus adjacent platforms (CRM, HCM, ITSM, EPM, iPaaS) strongly preferred.
  • Business & Technical Acumen: Strong understanding of end-to-end business processes across finance, supply chain, HR, and operations, with the ability to translate between business and technical stakeholders.
  • Enterprise Platforms: Expertise in system integrations, cloud-based enterprise platforms, and adjacent systems such as Salesforce, ServiceNow, and modern data platforms (Microsoft Fabric, Databricks preferred).
  • Leadership & Influence: Demonstrated ability to lead cross-functional teams, influence senior leaders, drive organizational change, and serve as a trusted advisor during enterprise transformation.
  • Execution & Decision-Making: Proven capability to manage large, complex initiatives, make sound decisions under pressure, and present recommendations to senior leadership.
  • Operational Excellence: Track record of driving process improvement, operational efficiency, governance discipline, and high-quality outcomes.
  • Communication & Management: Excellent written and verbal communication skills, strong organizational abilities, and the capacity to manage multiple priorities concurrently.
  • Talent Strategy: Demonstrated ability to build, develop, and sustain high-performing teams through effective workforce planning, engagement, and leadership development.

Nice To Haves

  • Languages: Proficiency in French and/or German is preferred.

Responsibilities

  • Define and execute the end‑to‑end enterprise applications strategy (current and future state), including roadmap, implementation, optimization, and lifecycle management across ERP and other core platforms.
  • Lead global enterprise application implementations and enhancements, ensuring on‑time delivery, budget discipline, quality outcomes, and strong stakeholder engagement.
  • Oversee the stability, performance, security, and operational support of the enterprise applications ecosystem, including upgrades, integrations, vendor management, and incident/problem management.
  • Provide strategic and operational leadership for non‑ERP enterprise platforms (e.g., CRM, Marketing, Finance, Analytics, HR, Legal), ensuring fit‑for‑purpose capability, process alignment, and a scalable global support model.
  • Own the enterprise application architecture and integration strategy (APIs, iPaaS, master data, identity/access), enabling reliable end‑to‑end processes and a cohesive user experience across the application landscape.
  • Provide architectural leadership to ensure scalable, integrated solutions aligned with business priorities and long‑term growth.
  • Partner with senior business leaders as a trusted advisor to identify opportunities, drive adoption, and deliver measurable business value; innovate on and identify opportunities and educate the business where modern technology solutions can add value or achieve stated goals.
  • Build and lead a high‑performing, global Enterprise Applications organization, including talent development, performance management, and budgeting.
  • Drive process improvement, automation, and data‑driven decision‑making through improved analytics, reporting, and governance.
  • Establish strong governance, compliance, and SDLC disciplines while fostering effective collaboration between IT and business teams.
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