Senior Director, Employee Engagement

Community Health Systems Professional Services CorporationFranklin, TN
Hybrid

About The Position

The Senior Director, Employee Engagement develops and leads enterprise-wide strategies and initiatives that enhance employee engagement, satisfaction, and retention. This role partners with senior leadership, Human Resources, and key stakeholders to foster a positive workplace culture, strengthen communication, and align employees with organizational goals and values. The Senior Director leverages data-driven insights to design and implement programs that improve the employee experience and support organizational performance.

Requirements

  • Bachelor's Degree in Human Resources, Organizational Psychology, Business Administration, or a related field required
  • 7-9 years of experience in Human Resources, employee engagement, communications, or a related function in a leadership or managerial capacity required
  • Advanced knowledge of employee engagement strategies, organizational culture development, and employee experience best practices.
  • Strong strategic thinking and leadership skills, including change management and executive alignment.
  • Advanced communication and interpersonal skills, including development of multi-channel communication strategies.
  • Ability to analyze engagement data and translate insights into actionable strategies.
  • Strong project management skills with the ability to manage multiple initiatives and priorities.

Nice To Haves

  • Master's Degree preferred
  • More than 10 years of progressive experience in employee engagement, including program development, communications, and organizational initiatives preferred
  • SPHR or SHRM-SCP preferred
  • Certified Communications Management Professional (CMP) preferred

Responsibilities

  • Develops and implements enterprise strategies and initiatives to promote and enhance workplace culture and employee engagement.
  • Leads the development and execution of internal communication strategies aligned with organizational priorities and employee needs.
  • Establishes engagement program roadmaps, including budgets, timelines, and measurable outcomes to support sustained culture initiatives.
  • Oversees data collection and analysis of engagement metrics, identifies trends, and applies insights to inform business decisions and program effectiveness.
  • Recommends and implements targeted strategies to improve employee engagement and strengthen employee connection across the organization.
  • Leads the planning and execution of employee engagement events, recognition programs, and communication initiatives to enhance workforce experience and outreach.
  • Leverages employee engagement survey results to develop and refine engagement strategies and action plans.
  • Provides leadership, guidance, and mentorship to team members and Human Resources partners.
  • Builds and maintains effective relationships across corporate and facility leadership to support engagement initiatives and organizational alignment.
  • Supports and reinforces organizational mission, vision, values, and standards of behavior.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
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