Senior Director Diversion Control

Cencora

7d

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Under the general direction of the Vice President, Diversion Control and Security, Senior Director Diversion Control will be primarily responsible for initiating, directing and supervising analytical functions within Cencora’s Controlled Substance Monitoring Program (CSMP) including the initiation and development of controlled substance monitoring tools, dashboards, data management and reporting, pharmacy customer data and dispensing reports, IT department liaison, related customer facing platforms, and vendor relationships.

Requirements

• Requires broad training in related fields through completion of a four-year Bachelor's Degree program or equivalent combination of education and experience.
• Normally requires eight (8) years related and progressively responsible experience, including program and personnel management; development and management of data analytics and applications related to pharmaceuticals, diversion and health care.
• Strong leadership skills.
• Ability to communicate effectively both orally and in writing.
• Excellent logical, analytical reasoning, and problem-solving skills to evaluate problems and apply knowledge to identify appropriate solutions; ability to resolve associated issues effectively and efficiently.
• Ability to make comprehensive, fact based recommendations regarding program enhancements, resource management and program effectiveness to CSMP leadership
• Excellent organizational, motivational and interpersonal skills.
• Proficient with Microsoft Office applications, data analytics and reporting software, cloud-based systems, applications, services and data storage, AI related analytical tools and applications.
• Requires approximately 10% travel.

Responsibilities

• Oversees and directs investigations as mandated by CSMP including but not limited to: ongoing customer due diligence; suspicious order monitoring investigations; and investigations pertaining to the potential diversion of controlled substances and listed chemicals.
• Supervises and directs staff of subordinate directors, investigators and analysts in CSMP functions as assigned.
• Makes final decisions- for all customer reviews, up to and including the termination of sales of controlled substances and listed chemicals to any customer serviced by Cencora, completely independent of the sales organization or any other functional groups outside of CSMP, excluding the legal department.
• Liaison for state/federal regulatory/enforcement authorities, including but not limited to the Drug Enforcement Administration, state boards of pharmacy and state and local police departments.
• Supervises the development and implementation of training related to monitoring and analytics for internal and external audiences as needed in support of CSMP, to include customer pharmacies, and pharmacists.
• Ensures compliance with all other aspects of the CSMP: daily suspicious order reporting to DEA; monthly data review to detect trends and risk management; and customer visits as needed.
• Manages various vendor relationships with external CSMP contactors/consultants utilized by CSMP.
• In coordination with Cencora legal department, assists and responds to inquiries and investigations of potential diversion of pharmaceutical controlled substances by DEA and other law enforcement and regulatory authorities.
• Oversees and directs the activities of CSMP team members, establishing team priorities and goals with the overall objective of minimizing diversion and regulatory risk to the organization.
• Assists with preparation of CSMP monthly and quarterly summaries for the Diversion Control Advisory Committee, the Compliance Committee and other functional groups as needed.
• Collaborates on other diversion related initiatives as assigned by the Chief Diversion Control Officer, Vice Presidents and/or Legal Counsel.
• Performs related duties as assigned.

Benefits

• We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.
• In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.
• This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Director