Family Diversion Fund Manager

Mary's Place • Seattle, WA

2d • Remote

About The Position

The Family Diversion Fund (FDF) Manager is a responsible and energetic individual with a passion for serving families experiencing homelessness. The FDF Manager supervises all aspects of the newly reconfigured centralized diversion fund. This role is responsible for managing community-based organizations (CBO’s) direct client assistance requests, ensuring CBO compliance with the diversion approach and key principles, and supporting CBO’s with problem solving issues that arise while trying to access the FDF. A strong candidate will have working knowledge of Housing First, Trauma Informed Care, and demonstrate a commitment toward racial equity and addressing disproportionalities within homelessness.

The FDF Manager actively engages in Mary’s Place racial equity work – striving for racially equitable outcomes and taking responsibility for creating, maintaining and affirming communities for people of color, immigrants and refugees, trans and gender-non-conforming people, and other populations who routinely encounter systemic oppressions.

This is a full-time, exempt, 12-month contracted remote position. There will be mandatory in-person meetings occasionally. The annual salary is $80,200.

This position reports to the Prevention and Stability Director. This position does not supervise other staff.

Requirements

• Bachelor’s degree or equivalent experience and 3+ years of experience in the field
• 2+ years of experience managing a program with funding contracts or grants
• Exceptional time management and organizational skills
• Proven ability to multitask, set priorities, and meet deadlines while working independently
• Exceptional leadership and coalition building skills
• Ability to work successfully in a collaborative, team-oriented organization
• Clear desire to embrace and align with Mary’s Place’s mission of empowering homeless women, children, and families to reclaim their lives
• Must work well with a diverse group, exhibiting a high level of compassion and empathy
• Highly motivated and resourceful; possessing a positive attitude and sense of humor, even under pressure
• Strong communications skills: listening, oral and written and positive, problem- solving.
• Ability to work both independently with self-direction, as well as in a collaborative, team-oriented organization
• Prior experience working with people experiencing homelessness or housing instability, or lived experience with housing instability, required
• Ability to work with guests who may have substance use disorders, untreated mental health, and significant trauma with a compassionate and trauma- informed approach
• Exceptional time-management and organizational skills
• Proficiency with Microsoft Office Suite; able to learn new software/database systems, data entry, running reports from a database
• Highly motivated, resourceful, flexible, with a positive attitude and sense of humor, even under pressure
• Able to proficiently speak, read, write, and understand English. Proficiency in another language is preferred, especially Amharic, Tigrigna, Oromo, French, Spanish or Marshallese
• Willingness and ability to work with people from a variety of racial, cultural, social and economic backgrounds with various lifestyles, sexual orientations, and of all ages and genders from a place of acceptance and inclusivity to meet people where they are without judgement
• Attention to detail; ability to interact with others in-person and through email, use critical thinking skills, develop and implement plans and documentation, and listen and participate verbally at meetings
• Sensitivity to the needs of clients who are experiencing homelessness, low income, limited English speaking, or impacted by domestic violence, substance abuse or other barriers to employment
• Commitment to diversity and ability to work well with diverse family styles and multi- ethnic populations
• Ability to set appropriate boundaries and maintain calm demeanor in a chaotic setting
• Basic knowledge of Housing First principles
• Ability to manage agency funds with discretion and accuracy
• Ability and willingness to work occasional evenings and weekends in response to family needs
• Willing to take and submit a TB test within 30 days of employment

Nice To Haves

• Proficiency in another language is preferred, especially Amharic, Tigrigna, Oromo, French, Spanish or Marshallese

Responsibilities

• Review and approve completed applications for direct client assistance requests from community partners/CBO’s and ensure eligibility compliance per contract requirements
• Utilize Trauma Informed and Motivational Interviewing leadership principles and ensure CBO’s have the tools they need to access the FDF on behalf of their clients
• Manage and implement data tracking systems and report outcomes and program status to stakeholders
• Collaborate with Prevention & Stability Director to create and implement clear strategies and a comprehensive plan for distributing 100% of the Family Diversion Funding FDF
• Manage FDF budget to stay within the parameters set by the current contract
• Ensure accurate and efficient collection and reporting of all program data outcomes and contractual requirements
• Work closely with Mary’s Place Homeless Management Information System (HMIS) Administrative Coordinator to ensure data alignment is consistent across databases, that issued payments are tracked appropriately and Mary’s Place is compliant with contract obligations
• Promote and manage access to the FDF:
• Support certification trainings and promote access to flex funds to other CBO’s and agencies through local networks and communication strategies (i.e., flyers, social media, local stakeholder groups and listservs, Continuum of Care partners, etc.);
• Track and communicate updates to authorized requesters regarding any status or availability changes in access; and
• Promptly respond to and problem-solve technical issues from requests.
• Show up and contribute to peer learning spaces alongside providers, agency partners, and Building Changes to help provide emergent support and technical assistance.
• Participate in project evaluation activities to identify learnings and best practices to improve, iterate, and advocate for this work.
• Facilitate (when required) and attend regular staff meetings
• Assure that all clients, staff, and community partners are treated with respect and dignity
• Adhere to staff guidelines as outlined in the Employee Handbook
• Perform other duties as assigned by supervisor

Benefits

• Medical and dental insurance with the cost for core employee coverage paid at 100% by the company and competitive family rates
• Basic Life Insurance of $50,000 at no cost to employee; option to buy up for additional coverage
• 403(b) plan with a 50% employer match on the first 6% employee contribution. Eligible to participate upon hire; eligible for the match after first year of employment.
• Unlimited use ORCA pass for a small deduction per pay period
• 10 days paid time off (PTO) each calendar year (accrued by pay period)
• 10 days of sick time each calendar year (accrued by pay period)
• 10 days of flexible floating holidays each calendar year (accrued 40 hours on January 1st and 40 hours on July 1st). Prorated based on date of hire for first year of employment.
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees