Senior Director Clinical Solutions

Medline Industries, LP • Northfield, IL

23d • $154,000 - $231,000

About The Position

Job Summary Represent Medline’s clinical programs and solutions to key customers through various methods including, on-site visits, workshops, formal presentations and other avenues. Job Description Direct the team to develop business cases, justifications and cost-benefit analysis for solutions and programs. Manage on-site assessments of clinical team, develop monthly leadership presentations, analyze results and review and communicate recommendations. Accountable for monitoring and measurement of sales results and ROI associated with all clinical initiatives. Accountable for positive relationships with existing and potential customers. Ensure teams engage directly by traveling to identify their clinical needs, goals, and constraints related to patient outcomes and to discuss and demonstrate how company products can help them to achieve their goals. Ensure teams interface with Sales, Marketing, Supply Chain, Product Divisions, clinical liaisons and other healthcare professionals to understand business needs and direction. Lead collaborative efforts with senior management in the development of training and structure of the field sales clinical programs. Lead presentations for senior level management or C-suite customers. Identify and recommend specific national and regional KOL’s and provide input/suggestions for National/Regional speaking engagements. Key driver to the development of new products along with the modification and improvements of existing products by providing customer (end-user) insight for process enhancement and improvement opportunities. Lead exploration of new growth opportunities; seek new or emerging knowledge on changes in reimbursement, quality and clinical programs. Management responsibilities Manage staff and resources through multiple Managers. Provide leadership and management to one or more major departments of an operating unit or to a department that has system-wide accountability. Strategic, tactical and operational planning (12 + months) for the function or department. Direct budgetary responsibility for one or more departments, functions or major projects/programs. Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies. Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

Requirements

• Bachelor’s degree in Nursing (BSN).
• Certified as a Nurse Practitioner with appropriate state Board of Nursing credentialing.
• Certified Clinical Nurse Specialist (CNS) as granted from the American Association of Critical-Care Nurses (AACN)’s Certification Corporation with appropriate state licensure.
• At least 8 years of clinical experience (patient care, education, or medical sales/support).
• At least 4 years of experience directly managing people including hiring, developing, motivating, and directing people as they work.
• Thorough understanding of the Hospital and/or Post-Acute environment; extensive knowledge of all specialties in area of position.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience building customer relationships while providing clinical consultative feedback and education on products and services.
• Program management skills, with ability and proven track record to plan, manage and develop strategic initiatives to successful goal completion.
• Experience presenting to senior management or C-suite with the purpose of influencing company or client decisions.
• Experience developing strategic initiatives which align with business goals and budget.
• Forecasting and budgeting experience.
• Proficient in Microsoft Word, Excel, PowerPoint.
• Position requires travel (by air/auto) up to 50% of the time for business purposes (within state and out of state).

Responsibilities

• Represent Medline’s clinical programs and solutions to key customers through various methods including, on-site visits, workshops, formal presentations and other avenues.
• Direct the team to develop business cases, justifications and cost-benefit analysis for solutions and programs.
• Manage on-site assessments of clinical team, develop monthly leadership presentations, analyze results and review and communicate recommendations.
• Accountable for monitoring and measurement of sales results and ROI associated with all clinical initiatives.
• Accountable for positive relationships with existing and potential customers.
• Ensure teams engage directly by traveling to identify their clinical needs, goals, and constraints related to patient outcomes and to discuss and demonstrate how company products can help them to achieve their goals.
• Ensure teams interface with Sales, Marketing, Supply Chain, Product Divisions, clinical liaisons and other healthcare professionals to understand business needs and direction.
• Lead collaborative efforts with senior management in the development of training and structure of the field sales clinical programs.
• Lead presentations for senior level management or C-suite customers.
• Identify and recommend specific national and regional KOL’s and provide input/suggestions for National/Regional speaking engagements.
• Key driver to the development of new products along with the modification and improvements of existing products by providing customer (end-user) insight for process enhancement and improvement opportunities.
• Lead exploration of new growth opportunities; seek new or emerging knowledge on changes in reimbursement, quality and clinical programs.
• Manage staff and resources through multiple Managers.
• Provide leadership and management to one or more major departments of an operating unit or to a department that has system-wide accountability.
• Strategic, tactical and operational planning (12 + months) for the function or department.
• Direct budgetary responsibility for one or more departments, functions or major projects/programs.
• Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies.
• Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

Benefits

• Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees