Senior Product Owner - Clinical Solutions

CenterWell

11d • Remote

About The Position

Become a part of our caring community and help us put health first We are looking for a visionary Senior Product Owner to lead the development of high-impact clinical solutions to streamline clinical workflows and enhance patient care. In this role, you will bridge the gap between complex medical requirements and cutting-edge technology, ensuring our digital products deliver measurable value in a fast-paced healthcare environment. The Senior Product Owner – Clinical Solutions leverages expertise in product management and primary care operations to deliver impactful technology solutions. This role encompasses all phases of the product life cycle, from inception to market introduction. Post-launch, the PO monitors product performance, utilizing feedback from patients, clinicians, and business partners to ensure solutions meet expectations and adjusts as needed to achieve desired outcomes. The role influences departmental strategy and makes decisions on complex technical approaches for product components, working independently to determine objectives and approaches to assignments. This individual will collaborate closely with front-line team members, as well as middle and senior-level leaders, to deliver technology solutions that enhance their work and the care provided to patients. A strong technical aptitude, solid understanding of primary care practice operations, and excellent communication skills are essential for success in this role. Senior Product Owner – Clinical Solutions (P3) We are looking for a visionary Senior Product Owner to lead the development of high-impact clinical solutions to streamline clinical workflows and enhance patient care. In this role, you will bridge the gap between complex medical requirements and cutting-edge technology, ensuring our digital products deliver measurable value in a fast-paced healthcare environment. The Senior Product Owner – Clinical Solutions leverages expertise in product management and primary care operations to deliver impactful technology solutions. This role encompasses all phases of the product life cycle, from inception to market introduction. Post-launch, the PO monitors product performance, utilizing feedback from patients, clinicians, and business partners to ensure solutions meet expectations and adjusts as needed to achieve desired outcomes. The role influences departmental strategy and makes decisions on complex technical approaches for product components, working independently to determine objectives and approaches to assignments. This individual will collaborate closely with front-line team members, as well as middle and senior-level leaders, to deliver technology solutions that enhance their work and the care provided to patients. A strong technical aptitude, solid understanding of primary care practice operations, and excellent communication skills are essential for success in this role. Use your skills to make an impact

Requirements

• Bachelor's degree.
• 3+ years of product management experience.
• 5+ years' experience in the healthcare sector, with a strong background in clinical operations.
• Experience with EMR systems, digital health platforms, and patient engagement technologies.
• Familiarity with healthcare compliance standards (HIPAA, GDPR) and data security best practices.
• Must have agile product delivery experience, be self-motivated with strong interpersonal, communication, presentation, and organizational skills, and possess a proven ability to influence and lead cross-functional teams.
• Proven track record of successfully launching clinical health products and managing the full product lifecycle from inception to post-launch monitoring and enhancements.
• Remote work position; must be available to work normal business hours in Eastern Standard Time (EST).

Nice To Haves

• Scaled Agile Framework (SAFe) Product Owner/Product Manager (POPM) certification.
• MBA or other related graduate-level degree.
• Knowledge of Athena or other EMR systems, ADO, and Jira
• While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Responsibilities

• Own clinical products (including EMR enhancements, patient engagement tools, and workflow optimization solutions) to impact business strategies, execute the product vision, develop business requirements, and drive product launches.
• Ensure task completion, meet deadlines, represent the product in meetings, and maintain documentation.
• Provide updates, align with stakeholders and customers, communicate clearly, take accountability, and adapt as needed.
• Collaborate with IT and business teams to investigate customer needs, research and propose solutions, engage in cross-functional collaboration, and clarify business objectives.
• Act as the voice of the customer to align team tasks with organizational goals and lead external partnerships.
• Set goals and KPIs for product launches, define product roadmaps, and communicate updates to senior leaders.
• Develop business requirements and user stories, drive product launches with cross-functional teams, and proactively resolve blockers.
• Travel up to 25% within the United States.

Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
• Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
• Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level