Senior Director, Change Management – Transformation Office

Lilly • Indianapolis, IN

38d

About The Position

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. The Senior Director, Change Management – Transformation Office, is a strategic leader responsible for driving change adoption across Eli Lilly’s Global Quality organization. This role enables the successful execution of Quality transformation initiatives by embedding structured change methodologies, managing complex stakeholder networks, and enhancing organizational readiness.

Requirements

• Bachelor’s degree in Organizational Development, Business, Communications, or related field.
• 10-12 years of experience in change management, communications, or consulting.
• Proven experience leading large-scale enterprise transformations (e.g., ERP, M&A, operating model shifts).
• Ability to lead within matrixed global organizations and engage senior leadership effectively.
• Experience with change management methodologies.
• Business readiness planning, stakeholder analysis, and communications strategy.
• Strong facilitation, negotiation, and coaching capabilities.

Nice To Haves

• Experience in regulated environments, preferably pharma or life sciences.
• MBA/ MS/ MA in Organizational Development, Clinical, or Healthcare fields.
• Prosci or APMG Change Management certification.
• Certification in Project Management, such as PMP (Project Management Professional), PMI-ACP, PRINCE2, Certified Scrum Master, AgilePM.
• Experience in global digital transformation programs (e.g., SAP, ERP).
• Workshop facilitation and enterprise capability-building exposure.
• Familiarity with data-driven change adoption and experience tracking.

Responsibilities

• Change Strategy: Develop and execute change management strategies that align with Lilly’s Quality transformation goals. Build change frameworks to guide adoption across global functions.
• Stakeholder Engagement and Communications: Engage senior leaders and cross-functional teams to secure sponsorship, alignment, and sustained engagement for change initiatives. Collaborate with communications teams to deliver targeted, consistent messaging throughout the change journey.
• Readiness and Adoption: Design and deploy business readiness assessments and adoption plans. Use feedback mechanisms to refine strategies and support corrective action.
• Leadership Coaching and Enablement: Coach senior leaders and transformation sponsors on their role in change success. Mentor internal change agents to expand organizational change capacity.
• Change Methodologies and Innovation: Apply agile and human-centered change methods. Tailor interventions to enhance the experience and effectiveness of change delivery.
• Transformation Guidance: Serve as a change SME for enterprise programs. Shape program designs to include robust change management, enablement planning, and governance alignment.

Benefits

• Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).
• Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees