Senior Director, Business Intelligence

GEICO • Chevy Chase, MD

1d • $195,000 - $315,000 • Hybrid

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. We are looking to hire a highly motivated Senior Director, Business Intelligence to direct and oversee GEICO’s Business Intelligence strategies for our Agency strategic goals. In this role, you will lead a high- performance team, collaborate with cross-functional teams to identify opportunities, develop robust data structures, reports, dashboards and visualizations to support analysis, deliver insights, and drive business decisions.

Requirements

• BA/BS required in Computer Science, Statistics, Analytics, Finance, Operations Research, Economics, Mathematics OR relevant experience in business intelligence, data analytics, and management.
• Strong knowledge of Microsoft Power BI, Power Apps and Power Automate and data management software.
• You thrive on the success of the team, as well as your fellow team members.
• You work well in a fast paced, demanding environment and resolve complicated customer issues with professionalism and efficiency.
• You are passionate, self-motivated and ready to help us take the Agency team to new heights.
• Strong on decision-making in a highly consensus-based environment.
• Leads from the front and isn’t shy about using your voice.
• Ability to navigate and lead through complexity.
• Ability to collaborate cross-functionally to make decisions and communicate them effectively in a highly complex environment with numerous stakeholders and tradeoffs to be considered.
• Curiosity, critical thinking skills; a lifelong learner who sees situations through multiple lenses.
• Exceptional character and an ability to instill confidence and build trust.
• Someone who possesses high emotional intelligence, and is an attentive, empathetic listener.

Nice To Haves

• Experience within the insurance industry is preferred.

Responsibilities

• Leadership and management: Cultivate long-term strategic goals and specific opportunities for BI Developers, review and communicate recommendations to drive critical decisions, prepare and manage department business plans, staffing projections, and budgets. Work closely with executives to foster a data-driven culture, and leverage data to improve client service and overall business performance. Lead and mentor a team of analysts, data scientists, and other BI professionals. Build and develop a high‑caliber analytics team capable of advanced modeling, deep‑dive investigations, and strategic analysis — not traditional dashboard/reporting work. Serve as a senior thought partner to Agency leadership, helping shape priorities through data‑driven insights.
• Strategy and development: Develop and execute a multi-year strategy for Business Intelligence Developer operations to support organizational goals. Review and approve testing, deployment and maintenance on data structures, views, reports, and visualizations in coordination with data, product and engineering teams. Define and own the analytical strategy that supports Agency growth, retention, quality, and agent performance. Prioritize the most impactful analytical opportunities by partnering closely with Product, Marketing, Claims, and Technology. Translate ambiguous or emerging business questions into structured analytical roadmaps with clear hypotheses, timelines, and success measures. Ensure analytical outputs directly inform operating rhythms, field execution, and senior‑level decision making.
• Data governance and architecture: Design and develop database architecture solutions to meet the needs of Agency team with a focus on performance and scalability. Implement best practices for data governance, data quality, and data integration to ensure the integrity and reliability of our data assets and to meet regulatory compliance requirements. Optimize data performance through tuning, indexing, and query optimization techniques. Advocate for the data structures, governance, and quality standards required to support advanced analytics across CRM, policy/quote, and operational systems. Partner with Technology to ensure Agency‑relevant data is clean, accessible, and structured to support scalable insights and modeling. Influence long‑term data maturity by identifying gaps and shaping the roadmap — without personally owning or operating data engineering functions.
• Data Insights and Analytics: Solve complex business problems. Analyze key performance indicators (KPIs) and business trends. Lead the development and maintenance of data models, schemas, and database structures to support various business initiatives, analytics, and strategic problem solving. Build analytical frameworks and models that identify leading indicators across fraud/quality, agency life cycle management, incentives, comparative rater performance, sales deployments, retention, etc. Conduct deep‑dive analyses that unpack root causes, quantify impact, and recommend clear, actionable solutions. Develop early‑signal detection mechanisms and monitoring tools that proactively surface risks or opportunities before they appear in top-line KPIs.
• Stakeholder collaboration: Partner with executive leadership and other departments to identify business needs and translate them into data analytics solutions. Collaborate with cross-functional teams to understand business requirements and translate them to technical specifications for database design and implementation. Collaborate with Tech Teams to ensure availability, reliability, and security of our data systems. Work closely with Agency, Product, Marketing, and Field Operations leaders to understand their toughest problems and deliver insights that influence decisions. Bridge business context and technical execution by guiding teams toward the right analytical approaches. Translate complex analytics into clear narratives that support senior‑level storytelling and operational alignment. Establish shared accountability for analytical outcomes by ensuring stakeholders understand, adopt, and act on recommendations.
• Technology and innovation: Stay abreast of industry trends and emerging technologies in database management and business intelligence and recommend innovative solutions to enhance our data capabilities and maintain a competitive advantage. Evaluate emerging technologies (e.g., automation, statistical modeling, advanced forecasting, generative AI) and recommend practical applications within the Agency context. Introduce new analytical practices that increase the speed, accuracy, and scalability of insight generation.

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Director