Senior Digital Designer

Independence Pet Group

1d•Hybrid

About The Position

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. Embrace is a subsidiary of Independence Pet Holdings (IPH). Embrace Pet Insurance, is leading the way in redefining pet health insurance in the U.S. We’re committed to open and honest communication, products that earn the trust of our Embraced pet parents, and customer service that’s both personal and professional. Join an award-winning team at the forefront of the industry. Our Sales and Service teams are J.D. Power certified for Outstanding Customer Service Experience for Phone Support. This recognition marks a turning point in how pet insurance providers are evaluated, and we’re proud to lead the way in setting a new standard for clarity, compassion, and reliability every time a pet parent reaches out for support. Embrace is seeking a Senior Digital Designer to help shape and evolve our brand’s visual identity with a strong focus on digital experiences. This role blends creative design, motion graphics, and an understanding of UX principles to produce assets across web, mobile, email, social, and paid media. You will collaborate with colleagues across the Marketing team—including UX/UI, acquisition, and retention—to ensure designs are visually compelling, effective across platforms, and supportive of the customer journey. While the emphasis is digital, you will also support occasional offline needs to maintain consistency across all brand touchpoints.

Requirements

Bachelor’s degree in Graphic Design, Digital Media, or related field preferred
5+ years of professional design experience, with a strong emphasis on digital projects in a corporate or agency environment
Strong portfolio showcasing digital design and motion graphics work across a range of platforms and use cases
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere) and expert-level proficiency in UX/UI tools such as Figma, with additional experience in Sketch or Adobe XD.
Excellent understanding of typography, color theory, responsive design, and digital visual hierarchy
Knowledge of accessibility and inclusive design standards for digital platforms
Strong communication and collaboration skills, with the ability to present and articulate design concepts across teams

Responsibilities

Create high-quality digital assets for the website, landing pages, social media, email campaigns, and paid media that are visually compelling and optimized for each platform and use case
Collaborate with Marketing partners (e.g., UX/UI, acquisition, retention) to deliver visuals that align with the customer journey and drive engagement at every stage
Develop motion graphics content that brings campaigns and customer storytelling to life
Provide occasional design support for presentations, internal communications, and offline collateral (e.g., direct mail, event materials), keeping the primary focus on digital campaigns
Contribute to the development and upkeep of a design system to ensure brand consistency and scalability across digital campaigns and owned platforms
Stay current on design trends, digital best practices, and accessibility standards to continuously elevate the brand’s creative impact
Champion user research at a senior level by partnering with cross-functional teams to define research plans, synthesize design insights, and apply findings to digital products within the Embrace umbrella
Support and design effective email marketing practices and strategies, such as A/B testing, user-research, and email design best practices.