Senior Designer, Global UXUI Experience Design (1.5 yr assignment)

Universal Orlando•Orlando, FL

About The Position

The Sr. Designer, UXUI role will be a core member of the Global UXUI Experience Design team at Universal Parks and Resorts, working with a cross functional team focused on identifying opportunities to enhance customer engagement by executing an elegant and seamless experience. Key member in creating opportunities for revenue growth through design executions, measuring demand and loyalty marketing across the customer buying process. Executes, participates or leads the entire process from inception to execution while working collaboratively with a cross functional team.

Requirements

Bachelor’s degree in Graphic Design, Human Centered Interaction, Interaction Design or related field is required.
5+ years of relevant experience in ecommerce sites, rewards/engagement and loyalty programs working with data-driven product development teams.
Must present a portfolio of work that illustrates strong UX, visual design and interaction design excellence, brand creation; or equivalent combination of education and experience.
Demonstrated success creating end-to-end digital product designs in the consumer technology sector
Should have exceptional brand, visual, and interaction design skills and a depth of experience working across the user-centered design process: from conducting and leveraging research (quantitative and qualitative) to prototyping and implementation to testing and evaluation.
Strong foundational design skills: Typography, layout, composition, color theory, iconography, UXUI, motion/interaction design and branding
Experience creating and documenting UI toolkits, style guides, and front-end frameworks for design and development teams
Experience leading cross-functional reward, loyalty, and customer community projects intended to drive engagement and business value.
Experience in building cross-channel experiences in growth marketing.
Experience utilizing user-centric design methodology: Gathering/shaping requirements, defining user stories, storyboarding features and iterating based on user feedback/testing
Knowledge of current challenges in the marketing environment such as attribution of marketing touch points, understanding customer lifetime value, and the use of data science led personalization
A desire to tackle and solve problems, from big picture strategy to granular details
Passionately advocate for the user
Comfortable with agile transformation.
A positive attitude, open mind, and desire to collaborate and learn
Highly proficient in Adobe Creative Suite, Sketch, InVision, and Abstract
Bachelor's degree or higher (or experience) in Graphic Design, Human Centered Interaction and/or Interaction Design

Responsibilities

Lead the holistic view of the product across integration (customer and technical) points to provide a superior, seamless experience from daily execution to longer-term strategies.
Strong domain knowledge in marketing, analysis, personalization and engagement across digital channels.
Synthesize product design and consumer trends to recommend clear, specific solutions using a Global Design System, to meet consumer needs.
Execute and provide design artifacts that support UXUI best practices across integration (customer and technical) points to provide a superior, seamless experience from daily improvements to longer-term strategies.
Work closely with business, design, product and IT leaders as a point of contact for specific design initiatives.
Lead content design functions, collaborating with partners across the company to understand the needs of our teams, our audiences and implement design solutions to best serve those needs.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established policy, procedures, training and team member involvement activities.
Perform other duties as assigned.