FLEX Senior Designer, Digital User Experience

Marriott • Bethesda, MD

13h • Hybrid

About The Position

With every journey, travel has the power to shape us and our world. Begin your journey as Senior Designer, Digital User Experience at Marriott International, repeatedly voted one of Fortune’s 100 Best Companies to Work For®. Join our high-energy and talented User Experience team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world.

This role is responsible for managing and executing digital design tasks in support of Marriott’s Cobrand Card products.

The Senior Designer will partner closely with the Director, Digital User Experience, fellow UX designers, copywriters, product management team members, and technology colleagues to ensure that design solutions are consistent, aligned to standards, high-quality, performant, and effective.

This position requires an ability to produce high-quality designs within the established workflow, to consistently meet committed critical campaign timelines, to provide guidance to internal and external designers to ensure alignment with brand and other standards, and to contribute fresh and innovative concepts in support of continual improvement.

A strong portfolio is critical. Yours should showcase general skill in UX/UI design, while highlighting any experience with special offers, marketing landing pages, or similar.

Requirements

• 5+ years of relevant experience in digital product design
• 4-year undergraduate degree, with bachelor’s degree in relevant discipline, or equivalent work experience
• Experience in user-centric design
• Strong understanding of visual design principles
• Proficient in general usability and transactional design best practices
• Experience with major, large-scale global digital apps, websites, or other digital products
• Proven experience delivering high quality digital design work from concepts through final deliverables
• Familiarity with interpreting and applying branding and brand concepts
• Are skilled at high-volume, high-stakes design production work
• Are able to communicate clearly, professionally, and effectively with business stakeholders
• Combine deep expertise in UX best practices with a strong understanding of business objectives to deliver thoughtful and balanced UX solutions
• Champion conversion techniques while balancing an elevated user experience
• Proactively manage tasks and prioritize workload to consistently meet deadlines in a fast-paced environment
• Maintain a well-organized workflow, including design assets, documentation, and project timelines to facilitate effective collaboration
• Promote UX best practices drawn from a variety of disciplines (within and beyond hospitality)
• Understand how to work effectively within a comprehensive design system
• Are skilled at selecting appropriate images for a given context
• Demonstrate self-confidence, energy, and enthusiasm
• Showcase strong presentation and communication skills, with ability to defend design decisions
• Ability to continuously iterate on designs based on feedback and usability testing to enhance user experience

Nice To Haves

• Experience working in support of large-scale global digital entities or other digital products within the hospitality, travel, or consumer finance industry
• Superior communication and interpersonal skills
• Experience with Agile / SAFE development methodologies and managing work through Jira

Responsibilities

• Produces designs, motion specs, prototypes and/or presentations as needed to communicate experience design
• References Marriott design systems for appropriate patterns, components, and styles
• Ensure a quality experience on live digital products by participating in the user acceptance testing process
• Keeps skills up to date on industry trends and applies new knowledge by identifying strategic opportunities for competitive advantages
• Grounds design solutions in research and data
• Collaborates with a variety of user experience disciplines within the team (Information Architecture, Design System/Standards, User Research, Copywriting) to advance your work
• Provides accurate estimates as to needed time to complete work to feed project plans
• Consistently meets deadlines once agreed upon
• Reports impediments to completing work and meeting deadlines
• Proactively communicates project status updates to manager
• Successfully manages multiple assignments at once
• Accepts critique and critiques work of others in a helpful and professional manner
• Communicates in a timely and appropriate manner with teammates
• Works independently with minimal supervision, but knows when issues should be escalated to manager
• Develops relationships with members of other teams, and leverages those relationships to answer questions
• Presents work with clarity and confidence; explains complex matters so that others can understand them
• Performs other reasonable duties as assigned by manager

Benefits

• All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
• Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
• Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level