Senior Deal Manager

Intapp

9d

About The Position

Senior Deal Manager As a Contracts/Deal Manager, you’re a shrewd negotiator drawn to the world of cutting-edge technology and the intellectual property that fuels it. A savvy communicator with great people skills, you are comfortable relying on your experience and judgment to navigate ambiguity and adapt to changing circumstances. You are a team player who will be comfortable building relationships with a geographically dispersed team and with stakeholders in other functions and embraces opportunities to shape the future. We’re looking for confident and intellectually curious people with flexible and organized minds. The Deal Manager will need to be a self-starter with an entrepreneurial mindset who is willing to try new ways of doing things, initiate and drive outcomes taking responsibility and accountability. In this client-facing role, you will lead engagement with strategic clients and partners on all contractual matters, acting as a SME on company policy, product licensing, and deal engagement. Collaborating with sales, finance, legal, customer support, product development, marketing, and operations you will drive efficiency and org accountability through contracting process. Reporting into the Director of Deal Management, you will leverage your extensive contracting experience gained in developing and negotiating complex software, cloud, services, and partnership agreements to promote and implement pragmatic solutions to client and partner relationships. What you will do: Drafting and negotiating various forms of simple to complex customer and partner agreements including SaaS terms of service, software licenses, professional services agreements, transfer agreements, channel agreements, renewals, and ancillary relationship agreements. Identify key risks, analyzing the most significant business, financial, and legal concerns and coordinate with company SMEs to deliver pragmatic responses and mark ups to client and partner drafts. Maintain clear guidelines, policy change requests, and training for approvals with process controls to address key risks. Participates in the approval process to support informed decisions. Complies with audit, financial (e.g., Sarbanes-Oxley), and system requirements and assists in resolving post-execution non- standard contract modification requests and disputes. Acts as trusted advisor to senior sales and business leaders in assigned areas of responsibility and work with them to prioritize deal support and implement company objectives to focus on high value activities. What you will need: Deep practical experience of contract management in the IT and/or business services market with a detailed understanding of key legal/ commercial principles and obligations found in complex software, cloud, and services contracts. Excellent communication skills, both written and verbal, with strong executive presence capabilities Proven ability to build strategic relationships internally /with client whilst working virtually. Flexible, team player able to adapt your thinking / approach and with ability to balance process, compliance and risk management activities while ensuring the business is successful. Nuanced and sophisticated client-facing skills, with ability to identify and negotiate a fair deal and manage difficult/ tense situations. Ability to influence different functions and geographies and build consensus at senior levels where lines of authority may not be direct, both inside and outside of the company. Capable of presenting or escalating issues effectively to high-level sales and business executives. Proactive problem identifier & solver, able to think laterally and work independently using your own initiative, handling and prioritizing multiple activities & engagements. Experience in providing guidance and leadership to others, and navigating [virtually] in a large, complex, multi-location & time-zone, matrix management-based organization. Minimum with Post Grad (Law, Finance, Business or Commers an advantage): 2+ years of experience in the Software, Cloud, and Professional Services Industry Minimum with Bachelor: 3+ years of experience in the Software, Cloud, and Professional Services Industry Minimum without Bachelor: 5+ years of experience in the Software, Cloud, and Professional Services Industry Strong negotiation and relationship management skills, and commercial awareness What you will gain: At Intapp, you'll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You'll be part of a growing public company, with a modern work environment that's connected yet flexible and where your professional growth and well-being are top priorities. We'll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork. Here, you will have the opportunity to: · Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career. · Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day. · Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about. Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of. Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers. Intapp builds AI software to power the world’s top investment, legal, and consulting firms. Our clients face unique challenges: they must track and manage complex client relationships, navigate strict regulatory requirements, and manage sensitive deal information. We develop software specifically for these needs, helping firms find and win business, onboard clients safely and manage risk, deliver exceptional work, and capture full value. Today, more than 2,700 firms worldwide rely on Intapp, including 95 of the Am Law 100, 16 of the top 20 accounting firms, and more than 1,700 private capital, investment banking, and real assets firms. Intapp has helped firms achieve measurable impact — from 25% more pitch opportunities to 55% faster client onboarding — turning intelligence into competitive advantage. Founded in 2000 and headquartered in Palo Alto, California, Intapp completed a successful IPO on June 30, 2021 (NASDAQ: INTA). Alongside a global ecosystem of partners, Intapp accelerates innovation and integration, ensuring our clients are always at the forefront of transformation.

Requirements

• Deep practical experience of contract management in the IT and/or business services market with a detailed understanding of key legal/ commercial principles and obligations found in complex software, cloud, and services contracts.
• Excellent communication skills, both written and verbal, with strong executive presence capabilities
• Proven ability to build strategic relationships internally /with client whilst working virtually.
• Flexible, team player able to adapt your thinking / approach and with ability to balance process, compliance and risk management activities while ensuring the business is successful.
• Nuanced and sophisticated client-facing skills, with ability to identify and negotiate a fair deal and manage difficult/ tense situations.
• Ability to influence different functions and geographies and build consensus at senior levels where lines of authority may not be direct, both inside and outside of the company.
• Capable of presenting or escalating issues effectively to high-level sales and business executives.
• Proactive problem identifier & solver, able to think laterally and work independently using your own initiative, handling and prioritizing multiple activities & engagements.
• Experience in providing guidance and leadership to others, and navigating [virtually] in a large, complex, multi-location & time-zone, matrix management-based organization.
• Minimum with Post Grad (Law, Finance, Business or Commers an advantage): 2+ years of experience in the Software, Cloud, and Professional Services Industry
• Minimum with Bachelor: 3+ years of experience in the Software, Cloud, and Professional Services Industry
• Minimum without Bachelor: 5+ years of experience in the Software, Cloud, and Professional Services Industry
• Strong negotiation and relationship management skills, and commercial awareness

Responsibilities

• Drafting and negotiating various forms of simple to complex customer and partner agreements including SaaS terms of service, software licenses, professional services agreements, transfer agreements, channel agreements, renewals, and ancillary relationship agreements.
• Identify key risks, analyzing the most significant business, financial, and legal concerns and coordinate with company SMEs to deliver pragmatic responses and mark ups to client and partner drafts.
• Maintain clear guidelines, policy change requests, and training for approvals with process controls to address key risks.
• Participates in the approval process to support informed decisions.
• Complies with audit, financial (e.g., Sarbanes-Oxley), and system requirements and assists in resolving post-execution non- standard contract modification requests and disputes.
• Acts as trusted advisor to senior sales and business leaders in assigned areas of responsibility and work with them to prioritize deal support and implement company objectives to focus on high value activities.

Benefits

• Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
• Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
• Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most.
• We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior