Senior Customs Trade Specialist

FedEx•Phoenix, AZ

66d•Onsite

About The Position

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of complex and high risk shipments. These have been identified as complex and high risk due to regulatory requirements and tariff combinations. Provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.

Requirements

One (1) year brokerage experience required.
One (1) year experience with customer contact required.
Data entry/keyboard experience required.
Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner).
Excellent communication skills, verbal and written.
Organizational and inter-personal skills.
Problem solving Skills.
Handle high volume of work.
Handle time sensitive work.
Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material.
Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
Knowledge of customs regulations, harmonized tariff schedules required.

Nice To Haves

Associates degree or equivalent preferred.
CCS and/or Brokers license preferred.

Responsibilities

Provide impeccable customer service
Engages with customers regarding commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference.
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
Data entry and processing of various import related documentation for submission to US Customs and all PGA's (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
Adhere to all international importing and exporting regulations.
Work closely with other internal staff, departments, other FedEx OpCo's, customers and government agencies to deliver high level of service to customers.
Process agency brokerage shipments.
Handles remote filings
Performs entry reconciliations as needed
Ensure all government and organizational policies are followed.
Follow up on Customs matters and resolve problems.
Performs entry reviews as needed
Performs other duties as assigned.