About The Position

As a Senior Customer Finance Analyst at Prompt, you will be a key driver of scalability within our finance department. Reporting to the Customer Finance Lead, you will go beyond day-to-day transaction management to lead process optimization and automation initiatives. You will act as a subject matter expert, using your high attention to detail and analytical mindset to solve complex billing logic issues and ensure our financial operations are built for rapid growth.

Requirements

  • Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field.
  • Experience: 3+ years of experience in Accounts Receivable, Billing, or Revenue Operations (senior-level ownership expected).
  • Technical Mastery: Advanced proficiency in NetSuite and QuickBooks & Expert Excel/Google Sheets skills- must be comfortable with complex formulas, pivot tables, and data modeling to identify trends or errors.
  • Problem-Solving: A proven track record of taking a manual process and developing as well as executing a better process through automation or workflow redesign.
  • Meticulous Attention to Detail: An obsession with accuracy; you are the person who catches the $0.01 discrepancy before it becomes a client issue.
  • Communication: Ability to distill complex financial data into actionable insights for stakeholders and senior leadership.

Responsibilities

  • Revenue Operations & Advanced Invoicing
  • Scalable Customer Onboarding
  • Strategic Customer Support & Problem Solving
  • Systems & Data Management

Benefits

  • Competitive salaries
  • Remote/hybrid flexibility
  • Potential equity for outstanding performance
  • Flexible PTO
  • Company-wide sponsored lunches
  • Company-paid disability and life insurance
  • Family and medical leave
  • Medical, dental, and vision insurance
  • Discounted pet insurance
  • FSA/DCA and commuter benefits
  • 401(k)
  • Credits for fitness and gym memberships
  • Recovery suite at HQ with cold plunge, sauna, and shower
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