Senior Customer Executive

Bimbo Bakeries USA•Charlotte, NC

52d

About The Position

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. #LI-PS1 Come join the largest baking company in the world and our family of 20,000 associates nationwide! Top Reasons to Work at Bimbo Bakeries USA: Salary Range: $122,400 - $171,400 Annual Bonus Eligibility Comprehensive Benefits Package Paid Time Off 401k & Company Match Position Summary: The Senior Customer Executive is responsible for strategic/tactical annual planning and joint business planning, using category, consumer, shopper and marketing insights. This role will collaborate closely on developing plans with Customer Planning Managers and Customer Category Managers that will ensure profitable sales growth of the assigned major chain and increase market share. The Senior Customer Executive requires a highly motivated individual that will proactively meet the Customer’s expectations and maintain long term strategic relationship, working closely with the Customer’s Buyers, department VPs and additional parties.

Requirements

Bachelor’s Degree in Business Management, Marketing or related field
A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.
5 or more years’ experience of managing and expanding strategic accounts and relationships in the consumer product goods industry, with experience in annual business planning. (Ideally with Food Lion and/or ADUSA)
Experience leading salaried associates with team responsibility.
Experience managing and leading Top-to-Top conversations; exposure to supporting and working with executive senior leadership
Understanding of managing P&L, experience with budget management
Strong analytical skills, experience leveraging syndicated data & category insights
Requires excellent presentation and written/oral communication skills, as well as the ability to effectively negotiate and influence others.
Excellent organizational, analytical, and planning skills.
Computer skills and proficiency, specifically PowerPoint, Excel, and Word are required, as well as high proficiency with Data Warehouse, Margin Minder, Circana IRI
Travel may be required, 25%.

Responsibilities

Develops strategic/tactical plans to drive profitable growth of Bimbo Bakeries USA Brands, utilizing internal programs & category insights.
Build and implement promotional calendar to fully maximize all trade promotions and maintain competitive advantage.
Gain authorization and secondary display support for all new products.
Assist in the management of forecast accuracy for programming and new item launches
Responsible for the entry of all promotional activity, internally and externally
Collaborates with a large cross functional team which includes but is not limited to Brand Teams, Operations, Shopper Marketing, Category Management and Supply Chain.
Monitors performance of strategic plans and evaluates headwinds and tailwinds, risks and opportunities, and formulates plans to improve key indicators.
Responsible for the communication of customer plans and results, both internally and externally.