Senior Creative Resources Associate

Compass • New York, NY

4h • Onsite

About The Position

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
We’re hiring a Senior Creative Resources Associate to strengthen and scale the creative resourcing function for the Compass National Design Team. This role focuses on creative capacity planning, offshore partnership oversight, and AI-enabled workflow advancement – ensuring work is aligned to business priorities and positioned to scale sustainably.
As a senior individual contributor, you will own offshore governance, intake and assignment infrastructure, and automation performance, driving operational clarity and consistent delivery across a high-volume, multi-stakeholder portfolio.
This role is 100% onsite based out of our HQ (Union Square).

Requirements

• 5–8 years of experience in creative operations, workforce planning, or resourcing
• Experience working with offshore or distributed creative teams
• Strong fluency in Workfront (or similar project management platforms), including workflow configuration
• Experience working with automation, bot workflows, or AI-enabled process improvements
• Strong operational judgment in capacity planning, prioritization, and workflow governance
• Ability to independently own complex systems in a high-volume environment
• Data-informed decision-maker comfortable leveraging dashboards and performance metrics
• Strong communicator who can influence stakeholders and drive adoption
• Systems thinker who thrives in ambiguity and evolving environments

Responsibilities

• Lead Offshore Creative Resources
• Own Resourcing Strategy & Capacity Planning
• Own Project Management Platform & Workflow Infrastructure
• Advance AI-Enabled Resourcing & Automation
• Drive Cross-Functional Alignment
• Scale Operational Excellence

Benefits

• Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed