Senior County Manager Assistant - (Lane County)

Premier Community Supports LLC • Eugene, OR

1d

About The Position

Premier Community Supports delivers high-quality, person-centered care across in-home and community-based services—including day programs, positive behavior supports, and 24-hour residential assistance. Founded on integrity, quality, and a genuine passion for our work, our experienced team reliably delivers safe, engaging, and customized care.

We partner closely with families, guardians, case managers, and other caregivers to deeply understand individual needs and goals. Through collaborative planning and a fun, supportive environment, we empower individuals to thrive—at home and in the community.

About the Role
We’re seeking an organized, proactive, and relationship-focused Senior County Manager
Assistant to manage your own caseload and support the County Manager in day-to-day operations for your assigned county. This role requires strong communication skills, attention to detail, and a commitment to quality service delivery. As a Senior County Manager Assistant, you’ll:

Requirements

• Strong written and verbal communication.
• Conflict resolution, critical thinking, and problem-solving skills.
• Ability to learn new software quickly (Microsoft Word, Excel, Outlook).
• Excellent time management, organization, and judgment.
• Comfortable traveling locally and outside the area.
• Minimum 2 years working with intellectual and developmental disabilities (preferred).
• Functional knowledge of human service operations and provider systems.
• Valid driver’s license, reliable transportation, and insurance required.
• Ability to pass a drug test upon request.
• Willingness to obtain training in CPR, First Aid, and ISP processes.

Nice To Haves

• Prior supervisory experience is a plus.

Responsibilities

• Review applications, schedule interviews, and support DSP new hires through onboarding and training.
• Facilitate orientations and ensure completion of required systems training (e.g., MITC, Relias, MAR).
• Provide ongoing mentorship and guidance throughout onboarding.
• Collect and verify onboarding documentation (service agreements, support plans, etc.).
• Assist with account setups and DSP-Individual matching.
• Attend Meet & Greets and coordinate onboarding team tasks.
• Train DSPs on new or revised Individual Service Plans (ISPs) and process acknowledgements.
• Prepare annual update packets and keep safety manuals and records current.
• Monitor overtime requests and support payroll/ billing follow-up.
• Provide training support, monitor compliance (timecards, certifications, trainings), and assist with performance feedback.
• Maintain consistent communication with DSPs and support coverage needs as they arise.
• Complete annual performance reviews for assigned DSPs.
• Answer phones, greet visitors, and maintain a professional office environment.
• Build and manage strong relationships with Individuals, families, community partners, and government agencies.
• Assist with community event participation and broader team initiatives.
• Conduct routine audits of records to identify risks or compliance gaps.
• Partner with the County Manager to develop mitigation plans.
• Perform additional assigned tasks and continuously support operational improvements.

Benefits

• Health, dental, vision benefits available with 75% of cost paid by Premier
• Accrue up to 80 hours of PTO (paid time off) per year
• 401K offered after 90 days of employment with up to 4% employer match
• Pay Period: 1st and 16th of the month
• Training and professional development opportunities
• A fulfilling role where your work truly makes a difference
• A collaborative team environment with supportive leadership and meaningful peer relationships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed