Senior Copywriter

Nav

2d•$115,000 - $140,000

About The Position

Nav is the leading credit and financial health platform used by more than 2.4 million small business owners in the United States. We’re on a mission to give every small business owner the chance to succeed. The team views each day as an opportunity to challenge the norm, push boundaries, and create meaningful products, services, and experiences that make a positive difference for small business owners each and every day. At Nav, our team is just as diverse as the customer base we serve. And, that’s something we’re incredibly proud of. We value individualism just as much as we do hard work, talent and smarts. Working at Nav isn’t just a job — it’s an opportunity to gain invaluable experience, work with dedicated professionals, and make a real, lasting impact. If you’re ready to be part of a team that’s driven by heartfelt purpose and data, let’s talk. As a Senior Copywriter, you operate as a senior creative individual contributor. You are responsible for partnering with marketing and creative on concept development, shaping campaign narratives, and elevating the quality of storytelling across Nav’s marketing. You don’t just execute against briefs — you help define them. You partner directly with marketing stakeholders and senior designers to develop ideas from the ground up, translating business and product strategy into compelling, insight-driven creative. This role requires a balance of conceptual thinking, strategic translation, and exceptional craft, with ownership over how messaging comes to life across channels.

Requirements

7+ years of experience in copywriting, content, or creative roles
You generate original ideas and translate them into compelling, full-funnel campaigns
You understand how creative work ladders up to business and marketing goals
You write clear, engaging, and accurate copy across formats and channels
You can simplify nuanced financial or technical concepts without losing meaning
You work seamlessly with designers as a true creative partner
You’re confident presenting, defending, and evolving ideas with stakeholders
You take initiative, navigate ambiguity, and drive work forward

Nice To Haves

Experience in fintech, banking, lending, or small business ecosystems is a plus

Responsibilities

Lead concepting for campaigns and initiatives in partnership with marketing stakeholders and senior designers/art directors
Co-create big ideas, narratives, and campaign platforms from early-stage briefs through execution
Operate as a creative lead for copy, setting a high bar for originality, clarity, and impact
Translate product, brand, and growth strategy into clear, compelling messaging frameworks at the campaign and channel level
Shape how Nav’s story shows up across the customer journey, ensuring cohesion and consistency
Elevate and evolve Nav’s brand voice through thoughtful application and refinement
Develop high-impact copy across a range of surfaces, including landing pages, email, paid media, video, radio, SMS, push notifications, and more
Ensure work is not only creatively strong, but also accurate, compliant, and aligned to performance goals
Scale ideas across channels while maintaining narrative integrity
Partner closely with product marketing, growth, lifecycle, and design to align on goals and bring ideas to life
Help shape briefs, challenge assumptions, and contribute to upstream thinking
Present work confidently and guide stakeholders toward strong creative decisions
Collaborate with performance teams to test, learn, and refine messaging
Use data and customer insights to improve clarity, resonance, and conversion
Identify gaps in the customer journey and proactively propose solutions