Senior Coordinator, People & Culture

CROHNS AND COLITIS FOUNDATION INC•New York, NY

35d•Hybrid

About The Position

The People & Culture Senior Coordinator is a hybrid role working two days per week (Tuesday, Wednesday, or Thursday) at our headquarters in New York City. This position plays a key role in strengthening the employee experience and elevating organizational capability across the Foundation. This hybrid role combines hands-on learning and development work with essential People & Culture support. This role designs and delivers engaging training programs, manages onboarding and offboarding, maintains accurate employee records, and ensures smooth execution of People & Culture processes. By partnering closely with leaders and employees, this role helps identify skill gaps, streamline workflows, support performance management, and reinforce a positive, compliant, and growth-oriented workplace. This is an ideal opportunity for a detail-driven doer who enjoys creating structure, improving processes, making a meaningful impact across the Foundation and is interested in continuous learning about People & Culture. This role reports to the Vice President, People & Culture with a dotted-line partnership to the Director, Learning & Development.

Requirements

2+ years of experience in People & Culture, administration, learning and development, or related experience.
Strong knowledge of learning theories and training development best practices.
Proven project management skills with the ability to manage multiple initiatives from start to finish.
Ability to analyze data, generate reports, and measure program effectiveness.
Experience using HRIS platforms; Workday and ADP experience preferred.
Demonstrated ability to handle sensitive information with discretion and maintain strict confidentiality.
Exceptional attention to detail and proven commitment to data accuracy and integrity.
Excellent written and verbal communication skills with a demonstrated ability to effectively work with senior leadership.
Proficiency with Microsoft Office tools, with a focus on Excel, Forms, OneNote, and Planner.
Ability to multitask, build processes, and take initiative.

Nice To Haves

HR coursework or certification (e.g., SHRM-CP) preferred.
Passion to learn more about People & Culture

Responsibilities

Design and deliver learning programs, including onboarding, skills development, and leadership training.
Partner with People & Culture, business leaders, and subject matter experts to identify learning needs, skill gaps, and align learning solutions with Foundation goals.
Create training materials and facilitate learning sessions across virtual, in-person, and hybrid formats.
Manage learning program logistics, technologies, and vendor coordination.
Track and evaluate program outcomes and recommend improvements based on data and feedback.
Manage and support technologies, including the LMS, Teams channels, HRIS, ATS and emerging tools such as generative AI.
Serve as a first point of contact for employee inquiries; support conflict resolution, manage grievances, and administer People & Culture programs.
Maintain accurate and confidential employee records and ensure compliance with policies and labor standards.
Facilitate employee onboarding and offboarding, including orientation materials, sessions, documentation, and exit processes.
Support People & Culture operations, including employee relations, policy education, and performance processes.
Manage Foundation-wide event planning: communications, logistics, technology.
Provide recruitment support including resume review, candidate outreach, and screening.
Perform other duties as assigned.