Senior Coordinator of Business Career Services

Details • San Diego, CA

4d • $28 - $33

About The Position

The Senior Coordinator of Business Career Services is a valued team member of the Student Success Center (SSC) at the Knauss School of Business (Knauss) and reports to the Director of Business Career Services. The Senior Coordinator collaborates with other Knauss employees and across academic program suites to improve student retention, employment outcomes, and continued career services. The position will support co/extracurricular activities within assigned academic program suites, including student organizations and club activities, to further Knauss’s mission to develop socially responsible leaders with a global mindset through academically rigorous, relevant, and values-based education and research. The position interacts with internal and external individuals; and works in conjunction with various campus partners to achieve departmental goals. The Senior Coordinator will also assist with travel scheduling, expense reports, event budgets, catering orders, and reporting on behalf of the Business Career Services Team. The Senior Coordinator must have excellent verbal and written communication skills and the ability to prioritize and multitask during busy times in the office. This position requires work some evenings and weekends to accommodate the schedules of various student classes, co/extracurricular activities, and special events.

Requirements

• Bachelor’s degree from an accredited college or university.
• A high school diploma and two additional years of work experience may substitute for the Bachelor's degree, at the rate of one year of work experience is equivalent to two years of education.
• 2 years of administrative or customer service work experience in a business environment.
• Ability to work with students and faculty, as well as business executives outside the campus community.
• Demonstrated experience in providing high quality face-to-face services to customers/students.
• Demonstrated experience in event coordination.
• Demonstrated working knowledge of MS Office (Outlook, Word, Excel, PowerPoint)
• Working with individuals of diverse backgrounds
• Ability to coordinate and collaborate at various levels throughout the University.
• Strong written and verbal communication skills.
• Strong project management skills.
• Excellent interpersonal communications, emotional intelligence and time management skills.
• Experience in resolving complex problems in a dynamic work environment.
• Must be responsive, possess strong analytical and problem-solving skills, and exercise great attention to detail.
• Must be able to work independently, taking initiative and setting priorities with multiple projects and deadlines in an environment with constantly evolving office procedures and goals.
• Reliable individual who works effectively as part of a team.

Nice To Haves

• 3+ years of relevant experience in supporting student services in an academic program and/or advising students in a higher education institution.
• Experience with database maintenance preferred.
• Experience working with web-based technologies, specifically BlackBoard, Google Docs and/or Qualtrics preferred.
• Experience working in a university environment preferred.
• Knowledge of university policies and procedures preferred.

Responsibilities

• Operational Programming Logistics and Event Coordination Support resume, LinkedIn optimization and career development workshops either as sole presenter or in partnership with Business Career Services team member(s).
• Create industry-specific career services resources.
• Maintain inventory, secure quotes, and arrange production of collateral and speaker gifts
• Maintain Business Career Services team supplies and equipment.
• Maintain Business Career Services team calendar of events and implement a system that anticipates long-term planning needs.
• Coordinate logistics of the Graduate Assistantship program including working with faculty members on opportunities, outreach with Human Resources, providing an orientation for participating students, creating and sending evaluations to students and faculty, and completing the Department Award Form, etc.
• Assist PDMs with the logistics for Knauss vertical-specific scholarships and notification of awards to students.
• Manage and execute operational, logistics, and implementation activities for events with the highest level of professionalism and excellence in keeping with the University’s brand and reputation.
• Market and support the planning and execution of co/extracurricular and experiential learning events, programs and experiences.
• Develop and track event registration, distribute event communications, and coordinate reminders as well as post-event follow-up messages.
• Support and contribute to special program/event development for other major University-wide events.
• Assist with on-site setup, implementation and breakdown of events.
• Reconciles invoices for students, faculty and staff and tracks departmental budgets.
• Coordinates student and alumni involvement for extracurricular programming as needed.
• Provides supervision and mentoring for Federal Work Study students, as assigned.
• Draft agendas, prepare presentations and materials and assist with taking notes.
• Liaison with various internal and external stakeholders, committees, boards and other groups.
• Provide outstanding customer service by welcoming and assisting all stakeholders who contact the SSC.
• Manage all external Business Career Services SPD team email accounts (e.g., [email protected]; [email protected], etc.).
• Assists in monitoring and coordinating responses to inquiries submitted through email or Case Management for the SSC.
• Collaborate with the Student Success Specialist and other SSC coordinators to organize and run SSC team events and projects.
• Cover the front desk as needed.
• Assist Director with programming and other initiatives by conducting research, compiling data, and preparing reports and documentation.
• Support the research, identification, cultivation and solicitation of employer and alumni involvement with KSB programs and initiatives.
• Prepare registration forms and surveys and track responses.
• Other duties as assigned

Benefits

• Excellent Benefits.
• In addition, the Knauss School of Business offers two different compressed work schedule options following a 9/75 structure in which employees have 1 to 1.5 days off over every two-week period as well as a hybrid option for those positions that can complete some work remotely.
• The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees