Senior Content Strategist

Big Human • New York, NY

2d • $90,000 - $100,000 • Remote

About The Position

We’re looking for a highly capable, AI-forward Senior Content Producer to elevate our marketing output across client and internal initiatives.
This role sits at the intersection of editorial, lifecycle marketing, and brand storytelling. You’ll collaborate closely with strategy, analytics and operations — but you will own content execution end-to-end.
You’ll write long-form articles, case studies and service pages. You’ll own email campaigns from draft to send. You’ll collaborate with SEO partners. You’ll surface performance insights and iterate to improve performance.
We’re looking for someone who can self-edit rigorously, manage their own workflow, and operate comfortably in ambiguity. This is a role for someone who wants autonomy and accountability — and who understands that strong writing is both craft and strategy.
The right candidate will increase our content velocity while maintaining a high quality bar. senior leadership involvement in drafting and restructuring work.
Reporting to the Director of Marketing, this is a senior individual contributor role with meaningful influence across the marketing practice.

Requirements

• NYC or Tri-State based (remote with occasional in-person opportunities)
• 6–9+ years experience in content marketing, editorial, lifecycle marketing, or a related role
• Agency or multi-brand experience
• A sharp structural writer who self-edits effectively
• Able to switch seamlessly between brand voices
• You understand that great content is not just well-written; it’s aligned, strategic, and built to perform
• Comfortable using AI as part of your daily workflow
• Energized by AI and eager to use it as a leverage tool
• Able to move from idea → draft → refined output efficiently
• Comfortable owning work from draft to delivery
• Organized, proactive, and accountable
• Comfortable working in ambiguity without waiting for perfect direction
• Confident in client-facing settings

Nice To Haves

• Experience in editorial calendar development and management
• Experience across other forms of copywriting (UX, social, etc.)
• Confidence in drafting or contributing to tone-of-voice documentation
• Deep familiarity with SEO collaboration and keyword strategy
• Proactive in Asana and workflow ownership
• Experience mentoring junior writers
• Strong lifecycle marketing exposure
• Experience working in performance-driven environments

Responsibilities

• Write SEO-optimized articles, thought leadership pieces, case studies and service pages
• Translate strategic direction into clear, structured, persuasive content
• Adapt voice across multiple brands with precision and confidence
• Collaborate with SEO partners to ensure performance alignment
• Upload and QA content as needed to ensure publish readiness
• Contribute to editorial planning by identifying opportunities, themes and gaps
• Shape email campaign direction in partnership with strategy
• Write, build and QA campaigns in platforms like Mailchimp
• Manage scheduling and execution
• Track performance and recommend iteration (subject lines, structure, CTAs, timing)
• Run A/B tests and apply learnings
• Use AI tools intentionally to increase velocity and quality
• Craft and refine prompts to generate strong first drafts
• Maintain brand voice while leveraging AI for speed
• Continuously improve your workflow
• Strategize on how to utilize storytelling as growth tactics
• Ensure content aligns with clear goals and performance metrics
• Review content and email performance metrics
• Surface the most important trends and takeaways
• Translate data into actionable recommendations
• Identify gaps and opportunities
• Close the loop between output and outcomes
• Proactively flag blockers or shifting priorities
• Operate independently within defined lanes
• Maintain clear communication with internal and client teams

Benefits

• Remote Office (with bi-monthly coworking days)
• Health, Dental & Vision Insurance (including options completely covered by Big Human)
• 14 Paid Holidays & Generous Vacation Time
• 401(k) Matching
• 10–16 Weeks of Paid Parental Leave
• Internet Credit & Home Office Upgrade Stipend
• Summer Fridays
• Yearly Team Retreat & Company-Sponsored Team Events
• Shared Experience Fund & Donation Matching
• Education Fund for professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees