Senior Content + Community Manager

Nobody • Durham, WA

8d • $85,000 - $105,000

About The Position

The Senior Content & Community Strategist is responsible for shaping, executing, and evolving social content and community strategy across client engagements. This role sits at the intersection of content, culture, and audience behavior. You are accountable for how brands show up consistently and credibly in communities — not just what they publish, but how they engage, listen, and build trust over time. You are hands-on, strategic, and deeply tuned into how content performs in the real world. This is not a calendar-filling role. It’s about judgment, relevance, and sustained engagement.

Requirements

• Understand content as a system, not a series of posts.
• Care deeply about how audiences actually behave.
• Are comfortable making calls in fast-moving environments.
• Balance creative instincts with strategic thinking.
• Want to own content and community work end to end.
• Are detail-oriented and able to transition between different teams, clients and types of content.

Responsibilities

• Own content and community strategy
• Develop content and community strategies grounded in audience behavior, platform dynamics, and business goals.
• Define what content should exist, why it matters, and how it supports broader strategy.
• Ensure content approaches are sustainable, not reactive or trend-chasing.
• Execute content and community work
• Lead day-to-day content strategy execution across channels.
• Shape editorial direction, content themes, and publishing rhythms.
• Guide community engagement approaches, including moderation, response frameworks, and escalation.
• Operate close to culture and platforms
• Stay deeply informed on cultural moments, platform shifts, and emerging formats.
• Apply that understanding to content decisions in real time.
• Ensure work feels current, contextual, and native to where it lives.
• Collaborate across disciplines
• Work closely with Creative Strategy, Paid Media, Insights, and Strategy teammates.
• Ensure content and community efforts are informed by insight and aligned with strategy.
• Adapt content approaches based on performance, feedback, and changing conditions.
• Support and guide execution
• Partner with designers, copywriters, and activation teammates to bring content to life.
• Review content for clarity, relevance, and alignment with strategy.
• Provide clear direction without over-policing creative expression.
• Provide strict implementation of quality assurance (controls and protocols). Evolve them, if required, based on observations and team feedback.
• Ensure the adherence and adoption of QA processes to facilitate error-free execution.

Benefits

• Health, dental, and vision coverage
• 401(k) with employer match up to 4%
• Paid parental leave for birthing and non-birthing parents
• 20 PTO days per year
• Quarterly health days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed