About The Position

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.Your Role Lead transformation initiatives from strategy to execution, ensuring alignment with business goals. Conduct stakeholder analysis, impact assessments, and readiness planning to pave the way for successful change. Develop and deliver communication, training, and engagement strategies that resonate. Design and facilitate leadership alignment programs to drive executive sponsorship and commitment. Run interactive workshops and feedback sessions to monitor adoption and course correct as needed. Mentor junior consultants, fostering a culture of excellence and collaboration. Partners with clients and internal teams to ensure change efforts are strategically integrated and sustainable.

Requirements

  • 4+ years of experience in organizational change, transformation, or business consulting.
  • Proven success in OCM projects involving outsourcing, MSS transitions, M&A, or Agile POD delivery.
  • Experience leading multi-country programs across functions like Global Contact Centers or Service Desk implementations.
  • Familiarity with platforms like ServiceNow, SuccessFactors, and ITSM processes.
  • Proficiency in change management tools and methodologies.
  • A collaborative mindset and a commitment to leading by example.

Responsibilities

  • Lead transformation initiatives from strategy to execution, ensuring alignment with business goals.
  • Conduct stakeholder analysis, impact assessments, and readiness planning to pave the way for successful change.
  • Develop and deliver communication, training, and engagement strategies that resonate.
  • Design and facilitate leadership alignment programs to drive executive sponsorship and commitment.
  • Run interactive workshops and feedback sessions to monitor adoption and course correct as needed.
  • Mentor junior consultants, fostering a culture of excellence and collaboration.
  • Partners with clients and internal teams to ensure change efforts are strategically integrated and sustainable.

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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