Senior Consultant - Salesforce

fusionSpan•Rockville, MD

2d•Hybrid

About The Position

fusionSpan is a dynamic, fast-paced hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. Location: Rockville, MD. Hybrid role with 2-3 days in office. A Senior Salesforce Consultant is able to work independently and both document and craft solutions with limited support from development team members. The Senior Consultant is a creative problem solver with a hunger for ever-deepening knowledge and expertise in their topical area. They are self-starters and self-educators recognizing any gaps in their skills and filling those.

Requirements

At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises)
At least 3+ years of business analysis experience for technology or technology services implementation projects
At lease 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies
Demonstrated successful solution crafting Salesforce implementation or administration experience

Nice To Haves

1+ years of business analysis experience working in the non-profit or association industry
Other experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc.
Experience administering or heavily using Fonteva, Nimble AMS or other Salesforce solutions for non-profit organizations
Finance and accounting or implementation of technology platforms for these

Responsibilities

Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms
Work with development team members to craft innovative and potentially complex, cutting edge solutions to address functional gaps
Serve as a mentor and advisor to other consultant team members
Provide insights and recommendations to company leadership
Coordinate and communicate with external, client resources effectively and professionally
Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes
Understand data requirements and coordinate with data analysts for any data needs
Work in tandem with project managers and development teams to ensure on-time, on-budget work products