Salesforce Solution Consultant

Red Cedar Consultancy
12hRemote

About The Position

The project focuses on sustaining, enhancing, and modernizing the customers' Recruiting Information Support System to support large number of recruiters worldwide. It involves maintaining the legacy Oracle-based system while supporting the development and transition to Salesforce-based CRM. The effort addresses recruiting challenges through modern technology, data analytics, and improved system capabilities. A phased, carefully managed transition ensures uninterrupted recruiting operations while enabling long-term modernization.

Requirements

  • 3+ years of hands-on experience as a Salesforce Solution Consultant in a regulated and compliant environment
  • Proven experience with Salesforce Sales Cloud, Service Cloud, Solution Design, Configuration, User Story Creation. Strong solution design skills.
  • The candidate shall possess expertise in Salesforce Sales Cloud, Service Cloud, and relevant industry best practices.
  • Required Salesforce Certified Platform Developer

Nice To Haves

  • Strong experience delivering projects in Public Sector and/or Talent Acquisition / Recruiting domains
  • Proven hands-on expertise with OmniStudio (OmniScripts, FlexCards, DataRaptors, Integration Procedures)
  • Solid understanding of Salesforce Public Sector Solutions data model and functionality
  • Good working knowledge of the Talent Recruitment object model (Job, Position, Candidate, Application, Requisition, etc.)
  • Strong declarative development skills (Flow, Lightning App Builder, Record Types, Page Layouts, OmniStudio tools)
  • Experience with Salesforce security models, data modeling, and performance best practices
  • Familiarity with integration patterns (API, Integration Procedures, basic MuleSoft)
  • Excellent client-facing communication and workshop facilitation skills
  • Ability to translate business needs into high level designs and documentation
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • OmniStudio Developer / OmniStudio Consultant certification (or equivalent demonstrated experience)
  • Experience with Public Sector Solutions (Talent Recruitment, Case, or Program Management)
  • Experience implementing Talent Management / Recruiting solutions on Salesforce

Responsibilities

  • Analyze business requirements, design and configure the Salesforce CRM solution.
  • Document solution design, create user stories creation, and support the configuration and development efforts.
  • Design and deliver end-to-end Salesforce solutions primarily using declarative tools, with special focus on: Public Sector Solutions (Grants Management, Case & Issue Management, Public Sector Data Model, Program & Benefit Management) OmniStudio (OmniScripts, FlexCards, DataRaptors, Integration Procedures, OmniOut) Talent Recruitment object model (Job, Position, Requisition, Candidate, Application, Assessment, Offer, etc.)
  • Translate complex business needs into scalable Salesforce architectures, including: Optimal data models and object relationships Security & sharing models (role hierarchy, sharing rules, manual sharing) Automation (Flows, OmniScripts, Approval Processes) User experience design with Lightning pages, Record Pages, and OmniStudio components
  • Build and configure high-quality solutions using primarily clicks-not-code tools, with occasional light custom development (Apex, LWC, Visualforce) when required.
  • Provide high level design in collaborate with Architect on technical approach
  • Create prototypes / proofs-of-concept (PoCs) to validate solution approaches, particularly for complex OmniScripts, FlexCard-driven experiences, and recruitment workflows.
  • Collaborate with project team members (developers, admins, business analysts) to review designs, mentor on best practices, and ensure solutions remain maintainable.
  • Support data migration strategies, user acceptance testing (UAT), training, and post-go-live optimization.
  • Build strong, trusted relationships with clients through clear communication, regular demos, and ongoing advisory support.
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