Senior Compliance Specialist, Global Logistics Cross Border Team

Amazon

2d • $26 - $41

About The Position

Join Amazon's Cross Border team as we transform international logistics by
providing end-to-end supply chain solutions for customers worldwide. In this
role, you will manage customs clearance operations across ocean, air, rail, and
truck shipments while ensuring compliance with U.S. and international trade
regulations. You will serve as a key liaison between freight forwarders,
sellers, vendors, and government agencies to facilitate smooth cross-border
operations.

This position offers the opportunity to develop expertise in customs compliance,
work with diverse regulatory frameworks, and directly impact the efficiency of
Amazon's global supply chain operations.

As a Senior Compliance Specialist, you will start your day reviewing shipment
statuses and identifying any clearance delays or documentation issues. You will
communicate with internal stakeholders including operations teams, account
managers, and logistics coordinators to resolve compliance challenges.
Throughout the day, you will audit customs entries for accuracy, respond to
inquiries from sellers and vendors about import requirements, and coordinate
with customs brokers on complex clearance scenarios.

You will work closely with government agencies such as U.S. Customs and Border
Protection, FDA, and other Partner Government Agencies to address inspections,
holds, or regulatory questions. Your expertise will help educate internal teams
and external partners on tariff classifications, free trade agreements, and
import restrictions. You may also contribute to process improvement initiatives
by identifying compliance risks and developing solutions to enhance operational
efficiency.

The Global Logistics Cross Border team is responsible for providing customers
with comprehensive international transportation services and end-to-end supply
chain solutions. Our team manages customs compliance for thousands of shipments
daily across multiple transportation modes and trade lanes. We work in a
fast-paced environment where regulatory knowledge and attention to detail are
essential to success.

Our team values collaboration, continuous learning, and operational excellence.
We support each other's professional development and encourage team members to
develop specialized expertise in areas such as specific product verticals, trade
agreements, or regulatory frameworks. You will work with colleagues across
origin and destination locations globally, contributing to a network that keeps
Amazon's international supply chain moving efficiently.

Requirements

• High school diploma
• 2+ years of supply chain experience
• 2+ years of advanced Microsoft Word and Excel experience
• 2+ years experience in Customs Operations or Customs Compliance role
• 2+ years experience working with US Customs rules and regulations or advanced working knowledge

Nice To Haves

• Bachelor's degree or equivalent
• Experience using analytical thinking and problem-solving skills to identify root causes of technical problems
• Experience effectively communicating complex concepts through written and verbal communication
• Licensed customs broker
• Experience interpreting regulatory language and applying it to operational scenarios
• Experience troubleshooting customs entry systems including Automated Broker Interface (ABI), Automated Commercial Environment (ACE), or Automated Manifest System (AMS)
• Experience with customs reference resources such as CROSS, Harmonized Tariff Schedule (HTS), or internal compliance databases
• A degree of Customs specialization in some role or capacity (Verticals)

Responsibilities

• Provide support for customs clearance inquiries and resolve operational issues for cross-border shipments
• Coordinate with freight forwarders, sellers, and vendors on shipment documentation and preparation requirements
• Monitor shipment clearance status and escalate issues to appropriate teams when necessary
• Review and audit data entry for customs entry filing, classifications, and inspection requirements
• Maintain relationships with government agencies to address operational inquiries and requests
• Build and maintain standard operating procedures for regulatory requirements and updates
• Share subject matter expertise on customs regulations and changes with operations teams across multiple locations

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED