Senior Community & Influencer Manager

Tempo

7d•Remote

About The Position

We’re hiring a Senior Manager, Social Media and Community to lead Tempo’s social presence and community engagement across key channels in the Atlassian ecosystem and beyond. This role owns how Tempo shows up day-to-day in the market shaping our voice, driving meaningful engagement, and building community with customers, practitioners, and ecosystem audiences. You will develop and execute our organic social strategy, manage Tempo’s participation in community spaces, and grow our influence through authentic relationships with creators and industry voices. This role sits within the Marketing team and reports directly to the Director, Content and Brand. You’ll partner closely with Brand, Content, Product Marketing, and Customer-facing teams, including Customer Advocacy to ensure Tempo’s social and community presence strengthens awareness, trust, and long-term brand equity. If you thrive at the intersection of storytelling, community-building, and ecosystem engagement, we’d love to hear from you.

Requirements

6+ years of experience in social media, community management, or digital marketing within B2B SaaS or enterprise technology
Proven track record of building engaged audiences and growing organic social performance
Strong writing and storytelling skills, with the ability to communicate clearly and confidently in Tempo’s voice
Comfortable engaging directly with customers, practitioners, and influencers in public-facing channels
Deep understanding of how social and community drive awareness, trust, and long-term brand growth
Data-driven mindset with experience measuring channel performance and community health
Strong project management skills and ability to thrive in a fast-moving, cross-functional environment
Familiarity with Jira, the Atlassian ecosystem, or enterprise planning tools is a strong plus

Nice To Haves

Experience working in the Atlassian ecosystem or enterprise software community spaces
Hands-on experience with social listening, community platforms, or influencer management tools
Comfort experimenting with new formats like short-form video, live social, or creator partnerships

Responsibilities

Own Tempo’s social media strategy
Develop and execute Tempo’s organic social strategy across priority platforms (LinkedIn, X, YouTube, Reddit, and emerging channels)
Build a community of engaged planning leaders on social channels and beyond
Define channel plans, content themes, and engagement approaches aligned to Tempo’s brand and business priorities
Create and publish high-quality social content that translates complex products into clear, compelling narratives
Run employee advocacy program with Sprout Social to inspire engagement
Manage social publishing cadence, performance reporting, and continuous optimization
Lead community engagement
Own Tempo’s presence in key community spaces, including Atlassian Community and other relevant forums
Foster authentic conversations, respond to questions, and strengthen Tempo’s reputation as a trusted ecosystem leader
Monitor community sentiment and surface insights to Marketing, Product, and Customer Success teams
Develop community engagement initiatives that encourage participation, discussion, and long-term loyalty
Partner with internal teams to ensure community feedback loops back into product and go-to-market priorities
Build relationships with influencers and ecosystem voices
Identify and engage creators, influencers, and respected voices across the Atlassian ecosystem and adjacent enterprise productivity spaces
Develop partnerships that amplify Tempo’s content, campaigns, and thought leadership in authentic ways
Coordinate sponsored collaborations where appropriate, ensuring brand alignment and measurable impact
Maintain relationships with bloggers, practitioners, and ecosystem media to grow Tempo’s share of voice
Amplify brand moments and campaigns
Collaborate with Demand and Product Marketing to amplify launches, announcements, and key campaigns through social and community channels
Support executive social presence (managed via agency) through messaging guidance, content support, and amplification strategies
Partner with Events and Field Marketing teams to extend Tempo’s visibility before, during, and after key industry moments
Work closely with the Customer Advocacy team to amplify approved customer stories and proof points across social channels (without owning advocacy program execution)

Benefits

Remote First work environment
Unlimited vacation in most of our locations!!
Great benefits including health, dental, vision and savings plan.
Perks such as training reimbursement, WFH reimbursement, and more.
Diverse and dynamic teams with challenging and exciting work.
An opportunity to have a real impact on our business.
A great range of social activities (both in person and virtual).
Optional in person meet-ups and the ability to travel to our international offices
Employee referral program
And so much more!