Senior Community Building Assistant

Central City Concern • Portland, OR

17d • $24 • Onsite

About The Position

Central City Concern is an innovative nonprofit agency providing comprehensive
services to single adults and families in the Portland metro area who are
impacted by homelessness, poverty and addictions. We hire people that are
skilled and passionate to meet our mission to end homelessness through
outcome-based strategies which support personal and community transformation.

The historic Henry Building
is a six-story building in downtown Portland. The
Henry reopened in 2020 after undergoing a seismic rehab. 172 units are
single-room occupancy with shared bathroom facilities. There is one Fair Market
studio unit. The Henry houses participants from CCC's
Parole Transition Program (PTP)
[https://centralcityconcern.sharepoint.com/:u:/r/sites/SH-PTP/SitePages/TopicHome.aspx?csf=1&web=1&share=EdT7AwM3bjJMp80vA9aeSW4BmBe7WDWbvY1KYdDuHma_JQ&e=9JDS3p]
and
Veteran's Grants Per Diem
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program.

The individual holding this position performs a variety of specialized
semi-skilled/skilled cleaning tasks and minor maintenance repairs in support of
the Housing Department. This position is responsible for cleaning and
maintaining the interior and exterior of multi-family and residential buildings,
attached parking lots, play structures and surrounding grounds. This position
also monitors building activities and is an integral member of the property
management team.

Requirements

• Must have a High School diploma or GED or be able to obtain within one year of hire.
• Six months experience and/or training in interior/exterior janitorial work.
• Must be able to report and work at multiple locations as assigned.
• Ability to adhere to Central City Concern’s drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Workplace Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must possess a current driver’s license, pass a DMV background check, and be designated as an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy. Must pass an initial driver’s training within 60 days of being an approved driver and continued recertification. Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
• Must pass a pre-employment drug screen and background check.
• Must not be a registered sex offender.
• Must be able to read, write and understand English.
• Must have basic computer skills including Word, Excel, Email, Yardi and basic file management.
• Must generally have the ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects and climb stairs, with reasonable or no accommodation.
• Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern
• Must adhere to agency’s nondiscrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles, and sexual orientations and treat everyone with respect and dignity.
• Knowledge of standard method of cleaning practices and equipment used in janitorial services.
• Knowledge of and experience in light maintenance and repair.
• Ability to effectively and courteously communicate and interact successfully with a wide variety of people, including tenants, clients, co-workers, corrections personnel, police, merchants, the public, and supervisor on the telephone or in person.
• Ability to manage time and meet deadlines.
• Ability to communicate clearly and concisely both verbally and in writing and to understand and to follow verbal and written instructions.
• Detailed oriented; ability to maintain accurate records and necessary paperwork.
• Ability to learn, train and apply training instruction to other employees as needed.
• Ability to de-ice common areas in the event of inclement weather.
• Ability to work independently or as a team member and to establish priorities with minimal supervision.
• Ability to display a non-judgmental attitude, and a willingness to learn new skills.
• Ability to use computers for basic functions, or ability to be trained in their use.
• Ability to work and maintain professional composure in an environment where people may exhibit behaviors that are hostile, abusive, or combative.
• Professional maintenance of appropriate boundaries.
• Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
• Knowledge of applying applicable safety policies and procedures, including Material Safety Data Sheets (MDS). The ability to apply workplace and job-site safety standards.
• Ability to consider the impacts and outcomes for underserved communities during decision-making process.
• Ability to consider impacts of oppression, structural racism, and individual bias on client outcomes.

Responsibilities

• Provide training and support to new and existing staff as needed.
• Perform a variety of janitorial tasks to maintain the exterior of multi-family and residential buildings, attached parking lots, play structures and surrounding grounds to maintain and enhance curb appeal and safety.
• Maintain a comfortable, safe and sanitary environment for tenants and staff.
• Maintain common area flooring including but not limited to scrubbing, stripping, mopping, waxing, and carpet cleaning.
• Assist Community Manager with unit move in condition reports and unit move out condition reports.
• Have the ability to assist Community Manager with entering work orders into Yardi including but not limited to maintenance requests and make ready.
• Have the ability to identify pests such as roaches, ants, bed bugs and rodents.
• Perform follow-up cleaning after pest control treatments, including vacuuming of pests and disposal of bed bug infested property.
• Assist Community Manager with full building unit-by-unit inspections.
• Perform minor upkeep, room inventory, and vacant room preparation tasks.
• Perform routine floor and upholstery care, including stripping and waxing as needed.
• Use hand tools, power tools, and special industrial cleaning equipment.
• Use residential and commercial cleaning chemicals.
• Perform tasks including, but not limited to: cleaning and straightening of all common areas of the building, including cleaning windows, floors, countertops, appliances and fixtures.
• Garbage removal and recycling.
• Responsible for the ordering of cleaning supplies, supply inventory and tracking.
• Responsible for keeping Supervisor informed of supply and equipment needs. Report hazardous or emergency conditions to Supervisor.
• Conduct periodic inspections of common areas.
• Assist On-Site Manager with customers’ key responsibilities.
• Greet and answer queries from residents and building visitors and provide information and updates to staff.
• Assist with the delivery of legal notices and other documents as needed.
• Coordinate access for contractors and vendors to perform preventative maintenance and repairs.
• Maintain daily shift logs, update building rosters, and other reports.
• Monitor security cameras as assigned.
• Collect random and required observed urinalysis as assigned by the On-Site Manager, Portfolio Manager or Case Management Staff.
• Update lobby area with appropriate health and social services related information.
• Inventory, label and store tenant property.
• Driving is an essential function of this role.
• Adhere to safety policies and procedures.
• Adhere to all state and federal privacy and security regulations applicable to the program, and to CCC policies and agreements regarding confidentiality, privacy, and security. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Perform other duties as assigned.

Benefits

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Up to 11 recognized Holidays and 2 personal holidays (dependent on work shift schedule).
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer-Paid Life, Short-Term Disability, & Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees